Carrier Compliance and Risk Manager

Blackrock Logistics • Costa Mesa, CA

7d • Onsite

About The Position

Black Rock Logistics is seeking a Carrier Compliance & Risk Manager to own carrier vetting, onboarding, and ongoing monitoring for its freight brokerage division. The role protects the company by ensuring that only qualified, verified carriers haul freight and by responding promptly to fraud, claims, and performance issues. The position has authority to hold or remove carriers that do not meet company standards. Success is measured by clean onboarding, low fraud and claims exposure, and carrier network quality.

The role includes managing carrier onboarding and vetting, monitoring active carriers, investigating suspected fraud, handling cargo claims, tracking carrier performance, maintaining carrier records in Revenova, and reporting compliance and risk metrics to leadership. The position is based in an office environment and involves prolonged sitting. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the role.

Black Rock Logistics is an equal opportunity employer committed to a workplace where everyone feels valued, respected, and empowered to succeed. Employment decisions are based on qualifications, merit, and business needs, without regard to status protected by applicable law. The listed duties describe the general nature of the work and are not exhaustive; additional duties may be assigned as needed.

Requirements

• At least 3 years of experience in carrier compliance, carrier vetting, risk, or claims in freight brokerage or trucking.
• Working knowledge of FMCSA/DOT regulations, operating authority, insurance requirements, and carrier safety data.
• Experience identifying carrier fraud, double brokering, and identity theft.
• Sound judgment and willingness to hold a carrier or load when freight pressure suggests otherwise.
• Strong documentation and communication skills, with attention to detail.
• Proficiency in Microsoft Office.

Nice To Haves

• Experience with Highway, Revenova, MacroPoint, or similar vetting and TMS platforms.
• Experience handling cargo claims and with broker liability and negligent-selection risk.
• Associate’s degree in Business, Logistics, Supply Chain, or Transportation; equivalent experience is accepted.

Responsibilities

• Own carrier onboarding and vetting, verifying operating authority, insurance, safety record, and identity before approving carriers to haul freight.
• Apply and maintain the carrier vetting SOP in Highway, including identity, fraud, and insurance adequacy checks relative to load value.
• Continuously monitor active carriers for changes in authority, insurance, safety scores, and risk flags.
• Investigate and respond to suspected fraud, double brokering, and identity theft, and immediately escalate confirmed cases.
• Manage cargo claims from intake through resolution, documenting root cause and recovery from carriers and insurers.
• Track carrier performance, including on-time service, claims, and compliance, and recommend which carriers to promote, restrict, or remove.
• Maintain accurate carrier records in Revenova.
• Report compliance and risk metrics to leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed