Carrier Compliance and Risk Manager
About The Position
Black Rock Logistics is seeking a Carrier Compliance & Risk Manager to own carrier vetting, onboarding, and ongoing monitoring for its freight brokerage division. The role protects the company by ensuring that only qualified, verified carriers haul freight and by responding promptly to fraud, claims, and performance issues. The position has authority to hold or remove carriers that do not meet company standards. Success is measured by clean onboarding, low fraud and claims exposure, and carrier network quality. The manager oversees carrier onboarding and vetting, applies and maintains the carrier vetting SOP in Highway, continuously monitors active carriers, investigates suspected fraud, and manages cargo claims through resolution. The role also tracks carrier performance, maintains records in Revenova, and reports compliance and risk metrics to leadership.
Requirements
- At least 3 years of experience in carrier compliance, carrier vetting, risk, or claims in freight brokerage or trucking.
- Working knowledge of FMCSA/DOT regulations, operating authority, insurance requirements, and carrier safety data.
- Experience identifying carrier fraud, double brokering, and identity theft.
- Sound judgment and the backbone to hold a carrier or load when freight pressure says otherwise.
- Strong documentation, communication, and attention to detail.
- Proficiency in Microsoft Office.
Nice To Haves
- Experience with Highway, Revenova, MacroPoint, or similar vetting and TMS platforms.
- Experience with cargo claims handling and broker liability and negligent-selection risk.
- Associate’s degree in Business, Logistics, Supply Chain, or Transportation; equivalent experience accepted.
Responsibilities
- Own carrier onboarding and vetting, verifying operating authority, insurance, safety record, and identity before approving carriers to haul freight.
- Apply and maintain the carrier vetting SOP in Highway, including identity, fraud, and insurance adequacy checks relative to load value.
- Continuously monitor active carriers for changes in authority, insurance, safety scores, and risk flags.
- Investigate and respond to suspected fraud, double brokering, and identity theft, and immediately escalate confirmed cases.
- Manage cargo claims from intake through resolution, documenting root cause and recovery from carriers and insurers.
- Track carrier performance, including on-time service, claims, and compliance, and recommend carriers for promotion, restriction, or removal.
- Maintain accurate carrier records in Revenova and report compliance and risk metrics to leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
