Carrier Capacity Representative

Dynamic Connections•Burlington, ON

6d•CA$60,000 - CA$70,000•Onsite

About The Position

Dynamic Connections is seeking a Carrier Capacity Representative to join their reefer division. This role is responsible for building and maintaining strong carrier relationships while supporting the sales and operations teams. The ideal candidate is proactive, driven, and thrives in a fast-paced environment, taking pride in delivering solutions, building lasting partnerships, and contributing to the long-term success of the team. The transportation industry is fast-paced, and this role requires individuals who thrive on customer success and enjoy problem-solving.

Requirements

Actively source, negotiate, and grow carrier partnerships that support business growth and align with company financial targets.
Maintain a customer-first mindset, working closely with sales and operations to deliver best-in-class service.
Proven ability to build and maintain strong relationships with carrier dispatchers and internal teams.
Demonstrate accuracy and efficiency in dispatching loads, completing administrative duties, and updating the transportation management system.
Strong problem-solving skills to proactively identify potential issues, create solutions, and escalate when necessary.
Excellent communication skills, both written and verbal, with the confidence to negotiate rates and influence outcomes.
A results-oriented approach, demonstrated through meeting daily targets for quotes, pre-calls, and tenders, as well as driving year-over-year carrier growth.
Self-motivation and accountability.
A relentless desire to win, go above and beyond, and inspire the team through commitment and perseverance.

Nice To Haves

Experience in the reefer division of logistics.

Responsibilities

Proactively identify and qualify asset-based carriers to service recurring lanes and project freight.
Execute purchasing strategies that improve margin consistency by buying capacity at the right price point for long-term profitability.
Negotiate standing orders and dedicated pricing with carriers, transitioning relationships from transactional spot-rates to contract rates.
Monitor market indices (DAT, FreightWaves, etc.) to ensure procurement costs remain competitive.
Ensure onboarded carriers adhere to service requirements for their specific lanes, including tracking, equipment quality, and on-time performance.
Maintain accurate carrier profiles, lane preferences, and rate history in the TMS (Revenova).
Act as the primary escalation point for managed strategic carriers, resolving high-level issues that may threaten the relationship.