Carrier Capacity Representative

Dynamic ConnectionsCincinnati, OH
Onsite

About The Position

At SAFE, we manage complex, high-stakes shipments while making logistics seamless for our customers. We are seeking a Carrier Capacity Representative. In this role, you will be responsible for building and maintaining strong carrier relationships while supporting the operations teams. This role requires a proactive, driven individual who thrives in a fast-paced environment and takes pride in delivering solutions, building lasting partnerships, and contributing to the long-term success of our team. You’ll join a tight-knit operations team that works collaboratively to support our diverse portfolio of customers. Transportation moves fast, priorities can shift quickly, and every shipment matters -- so we look for people who thrive under pressure, take ownership, and enjoy solving problems in real time. If you are accountable, hardworking, and a team player who values both customer success and collaboration, SAFE offers a challenging, fast-paced, and rewarding environment where you can build a meaningful career -- not just take a job.

Requirements

  • Exceptionally detail-oriented.
  • High energy and focused.
  • Self-motivated.
  • Highly collaborative.
  • A relationship-builder.

Responsibilities

  • Proactively identify and qualify asset-based carriers to service recurring lanes and project freight.
  • Execute purchasing strategies that improve margin consistency.
  • Negotiate standing orders and dedicated pricing with carriers, moving relationships from transactional spot-rates to contract rates.
  • Monitor market indices (DAT, FreightWaves, etc.) to ensure our procurement costs remain competitive.
  • Ensure carriers you onboard adhere to service requirements for the specific lanes they service (tracking, equipment quality, on-time performance).
  • Maintain impeccable records in our TMS (Revenova), ensuring carrier profiles, lane preferences, and rate history are accurate and actionable for the broader team.
  • Act as the primary escalation point for the strategic carriers you manage, solving high-level issues that threaten the relationship.

Benefits

  • Competitive compensation and benefits, including tools and technology to help you do your best work.
  • Performance-based incentives where results are recognized quickly, and clear opportunities for advancement for high performers.
  • Real professional development. SAFE invests in your growth, offering training, mentorship, and opportunities to expand your skills and career.
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