About The Position

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Do you have a passion for helping others? Do you enjoy providing solutions to complex customer needs? Are you looking for a company that offers support and advancement opportunities while working from home? If so, our seasonal Carrier Associate Benefit Advisor role may be for you! eHealth, the leading private online marketplace for health insurance, is growing and looking for customer centric, career-driven individuals interested in launching a career within the insurance industry. This is a sales role within a call center environment.

Requirements

  • Ability to obtain your resident state health insurance license or currently possess an active health insurance license.
  • Previous sales experience or a passion for learning and growing in a sales role.
  • Strong technology skills; ability to easily navigate between multiple systems.
  • Coachable and teachable.
  • High level of integrity and customer focus.
  • Align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions.
  • Good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone.
  • Undergo extensive background checks, including lifetime criminal background and credit history reports.

Nice To Haves

  • Launch a career within the insurance industry.

Responsibilities

  • Guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage.
  • Listen, consult, and advise clients over the phone on their health insurance options.
  • Ensure customers get the right coverage for their situation by partnering with top national and regional health insurance companies.
  • Spend your workday on the phone answering calls from beneficiaries.
  • Make outbound calls to follow up on leads and cross sell ancillary products.
  • Meet daily sales metrics and goals.
  • Provide personalized assistance 24 hours a day, 7 days a week over the internet, telephone, email, fax or online chat.
  • Connect people to public assistance programs to help them find the care they need when private insurance is not an option.

Benefits

  • Competitive base pay plus uncapped commission incentives
  • Paid training
  • Ongoing support and resources
  • Medical benefits after 90 days of employment
  • Cell phone and internet reimbursement
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