Associate Benefit Advisor, Seasonal

eHealth

2d•Onsite

About The Position

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. As a seasonal Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation. This is a sales role in a call center environment. Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly! This is a seasonal role beginning July 13th and ending on December 8th.

Requirements

Ability to obtain your resident state health insurance license or currently possess an active health insurance license.
Previous sales experience or a passion for learning and growing in a sales role.
Strong technology skills; ability to easily navigate between multiple systems.
Coachable and teachable.
High level of integrity and customer focus.
Align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions.
Good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone.
Must be able to work 5:00AM-5:00PM PST, including weekends as needed.
Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th.
Undergo extensive background checks, including lifetime criminal background and credit history reports.

Responsibilities

Guide beneficiaries as they navigate health insurance decisions.
Listen, consult, and advise clients over the phone on their health insurance options.
Ensure customers get the right coverage for their situation.
Spend workday on the phone answering calls from beneficiaries.
Make outbound calls to follow up on leads and cross sell ancillary products.
Meet daily sales metrics and goals.
Toggle between multiple computer applications and screens while on the phone.