Benefit Advisor

Lifepoint Health • Las Cruces, NM

1d • Onsite

About The Position

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Benefit Advisor, joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• High school diploma or equivalent Required.
• Requires 3 months on the job training.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Auditory skills, effective verbal & communication skills, hand/finger dexterity, critical thinker, ability to type 30 WPM with high degree of accuracy.

Responsibilities

• Advises patients and/or guarantors on benefits, financial responsibilities, and secures payment of patient liability.
• Maintains confidentiality of all information obtained on the job.
• Greets patients promptly upon arrival using appropriate scripting and a professional, courteous demeanor.
• Ensures all necessary demographic, billing, and clinical information is accurately obtained and entered into the registration system in a timely manner.
• Distributes and explains forms, documents, and educational materials to patients and/or family members.
• Meets with patients or their caregivers before or after admission to exchange necessary information and documentation, explain processes, and address questions or concerns.
• Verifies insurance benefits and obtains precertification/authorization as needed; determines and collects required payments (including copays and deductibles) or refers patients to financial counselors for follow-up.
• Secures payment of estimated patient liability.
• Follows internal cash control procedures when collecting payments of estimated patient liability.
• Visits all in-house self-pay patients to evaluate eligibility for Medicaid or other indigent programs.
• Meets with in-house patients who have an estimated liability to explain insurance benefits and financial responsibility.
• Collaborates with external agencies and/or vendors to assist patients in applying for Medicaid and/or state aid.
• Assists patients and consumers in applying for Health Insurance Marketplace coverage.
• Provides coverage in other registration areas as needed.
• Performs other duties as assigned.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED