Caregiver Manager
Family Resource Home Care•Vancouver, WA
•$24 - $29
About The Position
Family Resource Home Care is hiring a Caregiver Manager for its branch in Vancouver, Washington. The Caregiver Manager supervises and leads caregivers by training, developing, and supporting them so they can succeed in their roles and provide quality care to clients. The position coordinates with Talent Acquisition, Staffing, and Compliance; prepares and orients new caregivers; supports caregiver introductions to clients; delivers ongoing training; addresses caregiver concerns; and contributes to performance management and recordkeeping.
Requirements
- At least 1 year of experience in healthcare or senior care management.
- Proficiency in Microsoft Office Suite.
- Strong time-management and decision-making abilities.
- Exceptional leadership and communication skills.
- Commitment to enhancing the quality of life for caregivers and clients.
- Fluent in spoken and written English.
- Provide 2–3 professional references.
- Valid driver’s license and auto insurance.
Nice To Haves
- Experience with Point of Care software.
- Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.
Responsibilities
- Collaborate with Talent Acquisition to discuss client needs and market insights.
- Prepare new caregivers for their first day before orientation.
- Coordinate with Talent Acquisition to clarify new-hire requirements.
- Conduct weekly orientation sessions for incoming caregivers.
- Partner with Staffing and provide insights on client and caregiver requirements.
- Accompany caregivers on their initial shift to facilitate client introductions.
- Provide ongoing training, including individualized sessions, skills labs, and soft-skills development.
- Work with Compliance to uphold regulations and address caregiver needs.
- Respond promptly to caregiver inquiries and concerns.
- Conduct performance evaluations and provide regular developmental feedback.
- Assist HR with progressive discipline as needed.
- Maintain accurate records of caregiver communications and requests.
- Participate in company meetings and training sessions.
- Follow company policies and regulatory guidelines.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and prescription insurance options.
- Three weeks of paid time off.
- 401(k).
- 11 paid holidays.
- Health Savings Account.
- Employee Assistance Program.
- Leadership Development Program and career growth opportunities.
- Operations Academy training for new hires.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
