Caregiver Manager
Family Resource Home Care•Palouse, WA
•$22 - $26
About The Position
Family Resource Home Care is a home care agency providing personalized in-home care to help clients maintain independence and improve quality of life. The Caregiver Manager (CGM) supervises and leads a team of caregivers, training, developing, and supporting them so they can thrive in their roles and provide quality care to clients. This position is based at the branch in Palouse, Washington.
Requirements
- At least 1 year of experience in healthcare or senior care management.
- Proficiency in Microsoft Office Suite.
- Strong time-management and decision-making abilities.
- Exceptional leadership and communication skills.
- Commitment to enhancing the quality of life for caregivers and clients.
- Fluency in spoken and written English.
- Two to three professional references.
- Valid driver’s license and auto insurance.
Nice To Haves
- Experience with Point of Care software.
- Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.
Responsibilities
- Collaborate with Talent Acquisition to discuss client needs and market insights.
- Prepare new caregivers for their first day before orientation.
- Coordinate with Talent Acquisition to clarify new-hire requirements.
- Conduct weekly orientation sessions for incoming caregivers.
- Partner with Staffing and provide insights on client and caregiver requirements.
- Accompany caregivers on their initial shift to facilitate introductions to clients.
- Provide ongoing individualized training, skills labs, and soft-skills development.
- Work with Compliance to uphold regulations and address caregiver needs.
- Serve as a contact point and promptly address caregiver inquiries and concerns.
- Conduct performance evaluations and provide regular feedback to support caregiver development.
- Assist HR by facilitating progressive discipline as necessary.
- Maintain accurate records of caregiver communications and requests.
- Participate in company meetings and training sessions.
- Follow company policies and regulatory guidelines.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and prescription insurance options.
- Three weeks of paid time off.
- 401(k).
- 11 paid holidays.
- Health Savings Account.
- Employee Assistance Program.
- Leadership Development Program and career growth opportunities.
- Operations Academy Training, a structured training program for new hires.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
