About The Position

Bergdorf Goodman’s Career Event provides an opportunity to learn about roles that contribute to an exceptional client experience and workplace culture. Across roles, associates may engage with clients and co-workers in a welcoming environment and use tools and technology to support business needs. Opportunities include consultative luxury selling that uses expert product knowledge to exceed customer expectations and build lasting relationships, as well as operational work that maintains visual standards, executes processes, ensures compliance, and adapts to business needs. Associates create a welcoming environment by demonstrating the company values of Excellence, Imagination, and Graciousness. They support customers through merchandise knowledge and follow-up, and help deliver store operations, inventory control, fulfillment, merchandising, and in-store events. Work is performed in a fast-paced environment and schedules are flexible based on business needs, including evenings, weekends, and holidays.

Requirements

  • Positive, motivated, and results-driven mindset.
  • Excellent communication skills.
  • Strong attention to detail.
  • Previous experience in a luxury retail environment.
  • Ability to bend, lift, climb stairs, and stand for extended periods.
  • Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
  • Comfort working in a fast-paced environment.

Responsibilities

  • Create a welcoming environment by demonstrating the company values of Excellence, Imagination, and Graciousness.
  • Exceed customer expectations.
  • Learn about merchandise and educate oneself and others about it.
  • Follow up on customer requests and commitments.
  • Create a welcoming environment through teamwork.
  • Complete daily store operations and help direct leads and managers.
  • Handle merchandise, transfers, and inbound and outbound freight.
  • Fulfill, pack, and ship online and store customer orders.
  • Place merchandise to ensure merchandise standards are followed.
  • Complete merchandise price changes and reticketing; sign and move product once marked.
  • Process reticketing, damages, out-of-stocks, and related inventory control.
  • Back-stock merchandise and organize and maintain the stockroom.
  • Under managers’ and visual team members’ guidance, merchandise products and set sale events and signage while following standards.
  • Support setup and takedown of in-store events and activations.
  • Follow safety procedures on the dock and in all other work areas.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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