Career Development Coach

COMMUNITY SERVICES LEAGUE OF JACKSON COUNTY•Independence, MO

1d•$45,205 - $55,370•Onsite

About The Position

The Career Development Coach is responsible for assisting clients with the Worklife Center in preparing for and attaining employment and career training opportunities. Using a strengths’ based coaching model, the Career Development Coach will partner with neighbors (clients) in identifying short and long-term educational or career development goals. The Coach will work with neighbors to identify strengths and barriers, outline action steps and milestones, provide layered and building services along the way to help neighbors learn and practice new skills … all the while allowing the neighbor to remain in charge of their own progress. The Coach will also partner with other CSL programs to ensure a wrap-around, integrated approach. The Career Development Coach will report to CSL’s Assistant VP of Career Services.

Requirements

High School Degree or Equivalent.
A minimum of 6 months of proven organizational, customer service and problem solving competencies.
Must have excellent written and verbal skills while being comfortable with technology and interacting with visitors.
Willingness to be flexible, with the possibility of working outside of normal hours.
Exhibits professional etiquette skills.

Nice To Haves

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Assisting clients with career development coaching, career training assistance, and data collection involving the employment and training programs.
Following up on retention information, managing reports, and data entry.
Data gathering for grants and contracts.
Manage a caseload of clients that include weekly touchpoints.
Maintain communication and relationships with program participants for employment milestones.
Collaborate on managing technology platforms.
Assist with the scheduling of individuals into the employment and training programs.
Maintain organized files and timely data input in compliance with grants and required guidelines.
Manage pre-program assessments and testing.
Provides a trauma informed care customer-focused experience.
Assist individuals with managing computer tasks associated with job searching.
Works closely with other Worklife Center team members in a collaborative manner.
Research industry data that supports New Skills Course Selections.
Participates in CSL Worklife Center Activities.
Participates in continuous improvement strategies.
Identify key community partners related to adult education and career development. This may include relationship building with local schools and trade programs, scholarships, and access to skill training, job clubs, and other resources.