Career Coach

Goodwill of Western New York•Buffalo, NY

10h•$43,000 - $50,000•Onsite

About The Position

We’re looking for a Career Coach who understands what it takes to succeed on the job and can coach others to get there. This role involves leading, coaching, and developing talent by coaching participants to build job readiness, confidence, and career direction. It also includes supervising and facilitating learning through orientations and training sessions, preparing job-ready candidates by guiding them through resume writing, applications, mock interviews, and workplace professionalism, and supporting the whole person by identifying barriers to employment and connecting participants to supportive resources.

Requirements

Experience training, coaching, or onboarding employees
Strong communication, organization, and problem-solving skills
Comfort managing groups and setting clear expectations
Ability to build rapport while holding people accountable
Tech confidence (Microsoft Office, databases, or CRM systems)
Valid NYS Driver’s License and willingness to drive a company vehicle

Nice To Haves

Experience working with underserved populations or in workforce development is a plus—but not required. We value transferable leadership skills.

Responsibilities

Coach participants as they build job readiness, confidence, and career direction using real-world expectations.
Translate workplace standards - attendance, communication, productivity, teamwork - into actionable coaching and feedback.
Lead orientations, training sessions, and cohort-based learning experiences.
Supervise participants during on-site learning or work-based experiences, providing structure, accountability, and support.
Guide participants through resume writing, applications, mock interviews, and workplace professionalism.
Help individuals transition successfully into employment by reinforcing performance expectations and continued engagement.
Identify barriers to employment and connect participants to supportive resources such as transportation, childcare, housing, or mental health services - so they can stay focused and successful at work.