Career Development Center Student Employee, #1034

Oakton College•Des Plaines, IL

1d•Onsite

About The Position

This position supports the Career Development Center (CDC) by serving as the first point of contact for students, staff, employers, and community members. The student employee helps promote services, assist with daily operations, and support events and programming. In this role, you'll build strong communication, customer service, and professional skills while working with a diverse campus community. It's a hands-on opportunity to gain experience, grow your network, and prepare for your next step.

Requirements

Meet the enrollment requirement. (Enrolled in a minimum of six credit hours during the fall or spring semester in which they have a student employment work assignment. To be employed during the summer, a student must be enrolled in a summer course or must be able to show intent to register for at least six credit hours in the subsequent fall term. Courses changed to audit and Alliance for Lifelong Learning classes will not be considered for eligibility for student employment.)
Can show proof of eligibility to work in the United States
At time of hire, the student has a minimum cumulative GPA of 2.0 or first semester enrolled at Oakton
Demonstrate active listening, critical thinking, problem-solving, interpersonal, verbal and written communication skills to effectively resolve issues or respond to inquiries
Demonstrate comprehension and retention of information
Perform general office skills such as typing, filing, and ability to operate office equipment
Demonstrate ability to work independently and collaboratively as part of a team
Demonstrate time management and organizational skills to prioritize work, handle multiple tasks, and meet deadlines
Produce quality work with a high level of accuracy and attention to detail
Demonstrate self-motivation/initiative and dependability
Demonstrate a friendly attitude and helpful approach in providing services and resources

Nice To Haves

Previous customer service experience is helpful

Responsibilities

Serve as the first point of contact for students, alumni, Oakton employees, local employers, college recruiters, and community members contacting the Career and Transfer Center.
Communicate and deliver services and resources in-person, by phone, and email.
Enter data into a computer using Microsoft Word (or Google Docs), Microsoft Excel (or Google Sheets), Google Calendar, TargetX, College Central, and myOakton.
Schedule appointments for staff and maintain multiple calendars for events.
Assist staff with implementing events such as on-campus recruiting visits, open houses, hiring events, transfer fairs, workshops, and National Student Employment Week activities.
Assist staff with managing confidential records by filing, shredding, copying, faxing, and scanning documents.
Adhere to strict confidentiality and privacy policies (including the Federal Educational Rights and Privacy Act).
Participate in professional development activities (training, workshops, and special projects).
Maintain a clean, neat and well-organized workstation (including surrounding areas).
Perform other job-related duties as assigned.