Career Coach - Omaha $19/hr.

Equus•Omaha, NE

About The Position

The Career Coach builds professional one-on-one relationships with clients to help address barriers to obtaining and retaining employment. The role provides assessment, individualized attention, coordination, career coaching, and individualized employment and career advancement plans. It also provides consistent case management and follow-up to support job retention, career progression, and long-term employment goals. The Career Coach conducts customer orientation, facilitates job-readiness and career-development workshops, supports participant follow-through on planned activities, and connects participants with community services, training, and credentialing opportunities. The position manages program offerings and related activities, including workshop coordination, grant issuance within predetermined targets, and collection of employment and advancement outcome data. The Career Coach collaborates with business services staff to align workshops and training with available jobs and employer qualifications, with a focus on high-demand occupations and career pathways. The role also contributes to center communications, professional development, and intake services. The posted pay is $19 per hour.

Requirements

Two years of experience in career advisement and development, case management, customer service, or a similar role assisting individuals.
Bachelor’s degree from an accredited college or university in education, social services, or communications, or two years of relevant experience in human services, people-helping, or customer-service-related fields.
Working knowledge of MS Office.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Ability to type a minimum of 35 WPM.
Strong leadership skills and ability to work in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a wide array of occupations and career paths.
Ability to maintain flexibility as contract or contractor needs require.

Nice To Haves

Bilingual Spanish/English communication skills.

Responsibilities

Build one-on-one working relationships with clients and help address barriers to obtaining and retaining employment through assessment, career coaching, coordination, and individualized plans.
Provide case management and follow-up to support job retention, career progression, and long-term employment goals.
Conduct new customer orientation, including information about career pathways, in-demand industries, and H2/H3 employment goals.
Help meet contract-required outcomes, emphasizing placement into sustainable employment and career advancement opportunities.
Facilitate professional development workshops on job readiness, career exploration, advancement strategies, and preparation for high-demand occupations.
Ensure participants follow planned activities and make progress toward career pathway and employment objectives.
Assess participants’ work and career needs, refer them to appropriate community or social service agencies, and identify relevant training or credentialing opportunities.
Document participant contacts and activities in case notes, make required post-placement contacts, and track career progression and retention outcomes.
Develop solutions to participant attendance problems and address barriers to participation in training, employment, and career advancement activities.
Coordinate program activities, including introductory and weekly workshops, grant issuance according to allocation targets, and collection of placement and advancement data.
Manage job-preparation workshop offerings to support business-driven curriculum, quality presentation, participation, clear next steps, and tangible preparation for employment.
Work with the business services team to identify available jobs and qualifications and align workshops and training with those opportunities.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues, operational goals, and participant outcomes.
Participate in training, capacity building, and professional development to maintain expertise in labor market trends, career coaching, and workforce development.
Assist with Center intake, including assessment of participant skills, interests, career goals, and readiness for H2/H3 opportunities.