Career Coach - Omaha $19/hr.

Equus•Omaha, NE

About The Position

The Career Advisor builds professional one-on-one relationships with clients to address challenges that hinder obtaining and retaining employment. The role provides assessment, individualized career coaching, coordination, and development of employment and career advancement plans. It also provides ongoing case management and follow-up to support job retention, career progression, and long-term employment goals. The Career Advisor conducts customer orientations, facilitates job-readiness and career-development workshops, and helps participants pursue career pathways and opportunities in high-demand industries. The role supports contract outcomes by monitoring participant progress, identifying barriers, connecting people with community services and training or credentialing opportunities, and documenting contacts and employment outcomes. The position also manages and coordinates program offerings at the Center, including workshops, grant issuance within allocation targets, and collection of placement and advancement data. The Career Advisor collaborates with the business services team to align training with available jobs and employer qualifications, communicates center-wide issues and operational goals to staff, and participates in training and professional development to maintain expertise in workforce development and labor market trends. The role may also assist with participant intake and assessment.

Requirements

Ability to maintain flexibility as contract or contractor needs require.
Working knowledge of MS Office.
Two years of experience in career advisement and development, case management, customer service, or a similar role assisting individuals.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written communication, and verbal communication skills.
Ability to type a minimum of 35 WPM.
Strong leadership skills and ability to work effectively amid multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths.
Bachelor’s degree from an accredited college or university in education, social services, or communications, or two years of relevant experience in human services, people-helping, or customer-service-related fields.

Nice To Haves

Bilingual Spanish/English communication skills.

Responsibilities

Build one-on-one working relationships with clients and provide assessment, individualized attention, coordination, career coaching, and employment and career advancement plans.
Provide case management and follow-up to support job retention, career progression, and long-term employment goals.
Conduct new customer orientations covering career pathways, in-demand industries, and H2/H3 employment goals.
Help meet contract outcomes, emphasizing sustainable employment and career advancement placements.
Facilitate professional development workshops on job readiness, career exploration, advancement strategies, and preparation for high-demand occupations.
Ensure participants complete planned activities and progress toward career pathway and employment objectives.
Assess participants’ work and needs, refer them to community or social service agencies when appropriate, and identify training or credentialing opportunities.
Document participant contacts and activities, make required post-placement contacts, and track career progression and retention outcomes.
Develop solutions to attendance problems and address barriers to participation in training, employment, and career advancement activities.
Manage program activities, including introductory and weekly workshops, grants within predetermined allocation targets, and collection of employment and career advancement data.
Manage the Center’s job preparation workshops to maintain business-driven content, high-quality delivery, satisfactory participation, clear next steps, and tangible preparation for in-demand industries and occupations.
Collaborate with the business services team to identify available jobs and qualifications and align workshops and training with those opportunities, including H2/H3 employment and career pathways.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues, operational goals, and participant outcomes.
Participate in training, capacity building, and professional development related to labor market trends, career coaching, and workforce development.
Assist with Center intake, including assessment of participant skills, interests, career goals, and readiness for H2/H3 opportunities.