Career Coach

New Moms•Chicago, IL

5d•Onsite

About The Position

New Moms empowers young moms and their families to thrive and build brighter futures through housing, job training, and family support programs. The Career Coach is a member of the Workforce Development team who provides individualized coaching to young moms in the program, helping them make the most of training, coaching, and job placement opportunities while addressing barriers to long-term employment and family well-being. The role is based primarily at Bright Endeavors in Chicago’s East Garfield Park neighborhood and is full-time, 40 hours per week. The Career Coach provides case management and career coaching throughout participants’ program phases, from training through job retention. The role includes assessments and personalized career and education plans; coaching on career, financial, and family well-being topics; support with employment barriers and crisis intervention; collaboration with trainers and staff; community referral network development; and timely documentation and reporting. The position also involves professional development and supporting the New Moms Coaching Model.

Requirements

Bachelor’s degree in a related field, or a high school diploma/equivalent plus 5 years of related experience.
Knowledge of social services, education, and community resources.
Strong oral and written communication skills.
Proficiency in Microsoft systems.
Ability to problem-solve, set priorities, and work collaboratively across teams.
Access to reliable transportation, either a vehicle or public transit.
Ability to work evenings and weekends as needed.
Ability to sit or stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs, or perform these duties with reasonable accommodation.

Nice To Haves

Case management or Workforce Development experience.
Familiarity with WIOA or CDBG programs.
Experience with database or case management software.

Responsibilities

Provide individualized case management and career coaching to young moms.
Conduct assessments and develop personalized career and education plans.
Support participants through all program phases, from training to job retention.
Address barriers to employment and provide crisis intervention as needed.
Facilitate group and one-on-one coaching on career, financial, and family well-being topics.
Collaborate with trainers and staff to enhance participant success and celebrate achievements.
Build and maintain referral networks with community resources.
Maintain accurate records and complete reports in a timely manner.
Participate in professional development and support the New Moms Coaching Model.

Benefits

Medical insurance with generous employer contribution.
Dental and vision insurance.
Flexible Spending Account (FSA).
Short-term disability, long-term disability, and life insurance, 100% employer-paid.
Employee Assistance Program (EAP) for free counseling and resources.
Generous paid time off, 15 paid holidays, and half days on Fridays during the summer.
403b retirement plan with employer match.
Pre-tax transportation benefits.
Professional development support.
Discounts on Bright Endeavors products.
Free spiritual direction services.