Employment Support Coach (Weekends)

LAUNCH•Syracuse, NY

22d•$20 - $21

About The Position

LAUNCH CNY is hiring a dependable, encouraging Career Coach & Pre-Employment Trainer for its Employment Services team. The role helps individuals explore career options, prepare for employment, and build the skills and confidence to succeed in the workplace. The coach supports employed individuals through regular check-ins and leads pre-employment skills classes twice a week for teens and young adults. The position includes paid training in the role, program requirements, and effective coaching strategies. The coach is expected to apply training and person-centered approaches, maintain accurate and timely documentation, communicate professionally, follow through on commitments, and balance independent work with collaboration and compliance with agency and ACCES-VR requirements. The primary location is 441 W Kirkpatrick St, Syracuse, NY 13204, with work at community-based locations throughout Onondaga County. The schedule is primarily weekday afternoons, approximately 1:00 PM–7:30/8:00 PM, with hours varying slightly according to participant work schedules. Occasional weekend availability is a plus but is not required. Compensation is $20 per hour, plus an additional $1 per hour for hours worked after 6:00 PM or on weekends. Benefits are available to employees working at least 17.5 hours per week.

Requirements

Bachelor's degree.
One year of employment-services experience or related experience.
Valid driver's license and reliable transportation.
Willingness to travel in all weather, including snow and rain.
Clear communication and ability to build positive relationships with individuals, employers, and coworkers.
Ability to work independently, solve problems, and manage changing schedules.
Organizational skills and comfort using email, the internet, and basic computer programs.
Ability to adapt communication and teaching style to different learning needs.
Comfort working in classroom and community-based settings.

Nice To Haves

Customer service, sales, teaching, training, or related experience.
Experience supporting people with diverse abilities or learning styles.
Occasional weekend availability.

Responsibilities

Conduct regular check-ins with employed individuals, help address workplace challenges, and reinforce strategies for maintaining employment.
Facilitate twice-weekly pre-employment classes for teens and young adults using existing curriculum, covering workplace readiness, communication, professional behavior, and other essential employment skills.
Develop relationships with local employers and community partners to support successful employment outcomes.
Provide individualized coaching adapted to each person's learning style, strengths, goals, and support needs.
Complete timely, accurate service documentation and communicate relevant updates with the team.
Deliver services in accordance with agency procedures and applicable ACCES-VR requirements.
Apply training and person-centered approaches to support each individual's goals.
Communicate professionally, follow through on commitments, and balance independent work with collaboration.