Career Center Advisor

Ohlone College•Newark Center, CA

About The Position

The Career Center Advisor provides career advising, case management, and related services to WIOA Adult, Dislocated Worker, and Out-of-School Youth participants, as well as Ohlone College students and community members. Under the direction of an administrator, the advisor provides career advice and resources, prepares and delivers job-seeker workshops, supports WIOA enrollment, conducts outreach, and audits client files. The role manages participant engagement, progress tracking, documentation, and follow-up in accordance with grant-funded program requirements. Employment is funded by categorical funds and is subject to those funds being available. The advisor supports career exploration and planning, job-search skills, and connections to education, training, employment, and community resources. The role develops and updates workshop curriculum, provides professional development trainings, coordinates presentations and outreach, and works with campus departments, community partners, and agencies. Services are delivered in individual and group settings, in person and through platforms such as social media. The position requires culturally responsive service to people from diverse backgrounds and attention to equity and the needs of historically disproportionately impacted groups. Minimum qualifications are a bachelor's degree in social science or a related field, three years of increasingly responsible career counseling experience, and evidence of responsiveness to and understanding of the diverse backgrounds of community college students as they relate to equity-minded practices. A valid California Driver’s License is also required. The job description lists two to three years of experience in counseling, career advising, education, recruiting, human resources, or staffing as desirable.

Requirements

  • Bachelor's degree in social science or a related field.
  • Three years of increasingly responsible experience in career counseling.
  • Evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to equity-minded practices.
  • Valid California Driver’s License.
  • Knowledge of career counseling theories and techniques, career interest assessments and tools, curriculum development, labor market and industry trends, résumé formats, presentation techniques, state and federal workforce programs, unemployment benefit programs, effective communication, cultural sensitivity, and computer and assigned software operation.
  • Ability to manage client case files; develop and deliver curriculum; use Microsoft Office, customer relationship and project management software, and social media platforms with minimal supervision; understand and apply grant requirements and career assessments; build effective working relationships; and communicate effectively.
  • Skill in presenting career concepts and job-search techniques, developing curriculum, using Microsoft Office and social media, working with diverse populations, writing and speaking with proper grammar, interpreting and explaining rules and procedures, and meeting schedules and deadlines.

Nice To Haves

  • Two to three years of experience in counseling, career advising, education, or industry experience in recruiting, human resources, or staffing.
  • Experience with WIOA or other grant-funded, workforce development, or outcomes-driven programs.

Responsibilities

  • Conduct community and campus outreach about career counseling services, grant programs, and learning opportunities, including orientations, presentations, and fairs.
  • Collaborate with campus and community-based partners and agencies on career center outreach activities.
  • Provide case management for grant-funded programs, including data entry, audit reviews, program design, client interactions, report tracking, budget management, funder trainings, and progress reports.
  • Provide career counseling and outreach about career exploration, pathways, and assessments through individual appointments and group presentations.
  • Assist with job-related skills, including interview techniques, résumé critiques, job and internship searches, industry trends, and referrals to community and social services.
  • Develop, prepare, and update workshop curriculum using varied training techniques and learning styles.
  • Coordinate and implement internal job-search activities and external community presentations for job seekers.
  • Review and assess eligibility for local, state, and federally funded programs; support applicants through application and documentation review and provide ongoing client support and resources.
  • Provide current professional development training based on industry trends through college-wide, funder, partner, affiliate, self-directed, and online training.
  • Integrate and design tailored career-planning services aligned with statewide career and degree mapping initiatives, and present information to stakeholders in person or through social media.
  • Support campus departments, divisions, initiatives, projects, and community-based partners.
  • Provide equitable, culturally responsive services to people from diverse backgrounds, including historically disproportionately impacted groups.
  • Provide technical information and assistance regarding assigned functions and assist in developing policies, procedures, and programs.
  • Attend and conduct meetings, conferences, and committee activities as assigned.
  • Perform other relevant duties as assigned.
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