Career and Technical - Digital Business Applications Instructor (part-time, open pool)

Bristol Community College • Fall River, MA

12h • Hybrid

About The Position

Bristol Community College is seeking a part-time Career and Technical Instructor for Digital Skills and Business Applications. This role is part of an open pool and is non-unit, without benefits, not to exceed 18.5 hours per week. The instructor will be responsible for delivering programs and courses in career and technical training, short-term training, professional development, and credentialing. Training may occur during business hours (Monday-Friday, 7:00 AM - 6:00 PM), evenings, or weekends, and can be delivered in face-to-face, hybrid, or online modalities. Trainings are typically held at client locations within the Bristol Community College service region, including Attleboro, Taunton, Fall River, and New Bedford. Bristol Community College's Business Solutions and Partnerships aim to provide high-quality, market-responsive training to support regional economic demands, serving both public and private sectors, as well as individuals seeking employment.

Requirements

• Bachelor's degree or a minimum of 10 years of relevant industry experience.
• Current certification as a Microsoft Office Educator (MCE), Microsoft Office Specialist (MOS), or Microsoft Innovative Educator (MIE) or relevant certification.
• Demonstrate experience teaching core Microsoft 365 applications, including but not limited to Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, Access.
• Demonstrate experience with other relevant Business applications including but not limited to Quickbooks, Microsoft Project, Google Workplace applications, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management Systems (HRMS / HRIS), Project Management Systems, Learning Management Systems (LMS), Business Intelligence & Analytics Systems, Marketing Automation Systems, Inventory & Supply Chain Systems, and/or AI Productivity & Automation Systems.
• Proven experience delivering instruction or training in professional or academic settings.
• Strong communication, presentation, and public speaking skills, with the ability to effectively leverage technology in instruction.
• Availability to work Monday through Friday between 7:00 a.m. and 6:00 p.m.
• Experience developing curriculum and customized training solutions.
• Reliable transportation to travel to meetings, training sites, and campus or community locations as needed.
• Demonstrated ability to work effectively with diverse populations, including students, faculty, staff, and external partners.
• All candidates must have legal authorization to work in the United States.
• A pre-employment criminal background check will be conducted for all positions.

Nice To Haves

• Current certification as a Microsoft Office Educator (MCE), Microsoft Office Specialist (MOS), or Microsoft Innovative Educator (MIE) or relevant certification
• Experience teaching Microsoft 365 productivity and process improvement tools, such as Power Automate, Planner, Power BI, Visio, and Copilot.
• Demonstrate experience teaching Business applications including but not limited to Quickbooks, Microsoft Project, Google Workplace applications, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management Systems (HRMS / HRIS), Project Management Systems, Learning Management Systems (LMS), Business Intelligence & Analytics Systems, Marketing Automation Systems, Inventory & Supply Chain Systems, and/or AI Productivity & Automation Systems.
• Experience incorporating artificial intelligence (AI) concepts and tools into instruction, including practical applications within Microsoft 365 (e.g., Copilot) and workplace productivity environments.
• Knowledge of information technology (IT) process mapping, workflow analysis, and process improvement methodologies, with the ability to translate business needs into technical training solutions.
• Demonstrated commitment to and application of equity, inclusion, and student success practices.
• Additional relevant certifications or licenses in instructional or technical subject areas.
• Proficiency in a language other than English.

Responsibilities

• Design, develop, and update curriculum, course materials, and training resources aligned with client and organizational needs.
• Facilitate engaging learning experiences across multiple formats, including courses, webinars, workshops, and one-on-one or group training sessions, in face-to-face, hybrid, and virtual environments.
• Maintain ongoing communication with the Associate Director of Business Solutions, providing regular updates to ensure project goals, contract requirements, and customer service standards are met.
• Implement formative and summative assessment strategies to evaluate learner outcomes, instructional effectiveness, and program delivery methods.
• Accurately track and report attendance, grades, and other course-related records in accordance with contractual timelines and institutional policies.
• Submit weekly timesheets reflecting hours worked on assigned projects.
• Complete all required institutional trainings (e.g., Title IX, FERPA, Bloodborne Pathogens, Information Security) in a timely manner.
• Deliver exceptional customer service to all stakeholders, including students, faculty, staff, and external partners.
• Integrate principles of the Commonwealth's Equity Agenda into all aspects of instruction, curriculum design, and professional interactions.
• Perform additional duties as assigned.

Benefits

• health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay)
• tuition waiver discounts at the Commonwealth's public higher education institutions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level