CAREER AND RESOURCE NAVIGATOR

Goodwill Southeast Georgia • Rincon, GA

1d • $22 - $24

About The Position

The Career and Resource Navigator empowers individuals to achieve professional and personal goals through comprehensive guidance and support. The position connects clients with career development resources, educational opportunities, and community services. The Navigator assesses client needs, develops personalized action plans, and helps remove barriers to employment and advancement. By staying informed about labor market trends and available resources, the Navigator provides relevant and timely assistance and contributes to workforce readiness and community well-being.

The role includes individual client assessments and coaching, referrals to education, training, employment, and social services, maintaining case records, collaborating with community partners and employers, and facilitating career development workshops. The Navigator also uses communication, organization, problem-solving, resource knowledge, and technology skills to support effective service delivery.

Requirements

• High school diploma or equivalent.
• Experience working in career counseling, workforce development, social services, or a related area.
• Strong interpersonal and communication skills to engage effectively with diverse populations.
• Ability to manage multiple client cases and maintain detailed documentation.
• Proficiency with basic computer applications, including word processing, spreadsheets, and client management software.
• Strong communication and active listening skills.
• Organizational skills for managing client plans, scheduling appointments, and maintaining accurate records.
• Problem-solving abilities to identify client barriers and develop solutions.
• Knowledge of community resources and labor market trends.
• Technology proficiency to support data entry, reporting, and virtual client engagement.

Nice To Haves

• Associate’s or Bachelor’s degree in social services, education, human resources, or a related field.
• Certification in career coaching, workforce development, or case management.
• Experience working with underserved or marginalized populations.
• Knowledge of local labor markets and community resources within the United States.
• Bilingual abilities to serve non-English-speaking clients.
• Familiarity with grant-funded program requirements and reporting.

Responsibilities

• Conduct one-on-one assessments to identify clients’ career goals, skills, and resource needs.
• Develop individualized career plans and provide ongoing coaching to support client progress.
• Connect clients with educational programs, job training, employment opportunities, and social services.
• Maintain accurate records of client interactions, progress, and outcomes using designated data management systems.
• Collaborate with community partners, employers, and service providers to expand resource networks and opportunities.
• Stay informed about local labor market trends, funding opportunities, and relevant policies affecting clients.
• Facilitate workshops and group sessions on job readiness, resume building, interview skills, and other career development topics.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED