Career navigator

Equus•Okmulgee, OK

1d•$19 - $19•Onsite

About The Position

The Career Navigator provides integrated workforce planning and career services to career center customers. The role helps job seekers assess their needs, explore employment and training opportunities, and develop and implement plans to obtain and maintain self-sustaining employment. The Career Navigator also supports employers by helping connect them with talent. The position involves interviewing and coaching customers, providing career advisement, developing and maintaining service plans, coordinating service providers, and delivering ongoing case management and employment-retention support. The role documents customer interactions and maintains case files and reports in accordance with program requirements. It also includes visits to customers’ homes, training-provider sites, and employment sites, as well as occasional travel from the office. The position is based at the Green Country career center in Okmulgee, Oklahoma. Work is primarily in an office environment, with occasional travel to other locations. The listed compensation is $19.00–$19.25 per hour; the job posting also lists a wage of $19.25 per hour.

Requirements

Basic computer literacy, including the ability to use the Internet and Microsoft Office products.
Keyboarding skills.
Ability to work in a team environment.
Excellent interpersonal skills and a customer-service orientation.
Strong oral and written communication skills.
Valid driver’s license and adequate vehicle insurance coverage.
Ability to meet the stated physical demands, including lifting and carrying items and performing tasks requiring visual acuity, speech and hearing, coordination, manual dexterity, twisting, and reaching.

Nice To Haves

Bilingual candidates are preferred.

Responsibilities

Interview customers to assess ongoing service needs, obtain occupational information, and explore employment and training opportunities.
Coach customers to present themselves effectively as job candidates and pursue employment or further occupational information.
Provide career advisement, including developing individual employment or placement plans, making job referrals, placing customers in training or education programs, and supporting job placement, advancement, and retention.
Use Extreme Customer Service behaviors in interactions with internal and external customers.
Visit customers’ homes, training-provider sites, and employment sites.
Develop and implement service plans, and ensure they are maintained and updated as needed.
Coordinate the activities of service providers.
Implement program procedures and provide accurate case management.
Provide ongoing case management and act as a liaison between customers and service providers while managing a caseload of job seekers.
Provide ongoing employment services and guidance to help participants retain employment.
Document customer interactions in an automated system, maintain case files to program requirements, and prepare reports as requested.
Address customers’ individual needs and barriers, make referrals to appropriate workshops, assessments, and internal programs, and support equitable access for all participants.
Perform other reasonable related duties as assigned; work schedules may be changed as required, including requiring overtime.