Care Transitions Coordinator RN/LPN Clinical Liaison
About The Position
Amedisys, part of the Optum family of businesses, provides home health, hospice, and community-based services. The Care Transitions Coordinator RN/LPN Clinical Liaison educates health care professionals, patients, and families about home care services and develops relationships with referral sources to support referrals and admissions. The role includes visiting patients on site, coordinating admissions, maintaining accurate records, promoting Amedisys in the community, and achieving account and admissions goals. The position requires travel of 50% or more within the assigned territory. This role offers a salary range of $68,880 to $103,320 annually based on full-time employment. Pay is determined by factors including local labor markets, education, work experience, and certifications. Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility requirements.
Requirements
- Current RN or LPN license specific to the state(s) assigned; certain other licenses may be considered in some cases.
- At least 1 year of experience in a healthcare-related business development or outreach role.
- Reliable transportation, a current driver's license, and liability insurance.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Educate health care professionals, patients, and families about home care services.
- Develop and maintain relationships with key referral sources, including hospitals, nursing homes, and physician offices, to generate leads.
- Coordinate patient admissions with the team, including obtaining required documentation to complete the referral-to-admission process.
- Conduct on-site visits to assess patient needs and identify barriers to care.
- Keep accurate records of patient interactions and referrals.
- Achieve admissions, product, and payor-mix goals.
- Meet short- and long-term target account goals.
- Document the minimum expectation of daily sales calls in CRM, including pre- and post-call notes.
- Maintain a complete, up-to-date CRM record of targeted referral sources in the territory.
- Attend community events to promote Amedisys.
- Respond to customer complaints in a timely manner.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
