Care Team Assistant at Provo Family Clinic - Part Time
About The Position
Wasatch Behavioral Health is hiring a part-time Care Team Assistant (Receptionist) at its Provo Family Clinic in Provo, Utah. The role supports children, teens, adults, and families seeking mental health services and helps create a positive client experience while supporting a team that provides compassionate, evidence-based care for individuals and families affected by trauma and mental illness. The schedule is Monday, Wednesday, and alternating Fridays, from 10:30 AM to 6:00 PM. Compensation is $17.50–$22.17 per hour, depending on experience. Employment is contingent upon successful completion of a drug screen, motor vehicle record review, and criminal background check. After hire, the employee must obtain a Criminal Background Clearance (BCI) from the Utah State Office of Licensing. Upon receiving a conditional offer, the employee must provide an official copy of any applicable licensure or certification.
Requirements
- High school diploma or GED.
- At least 6 months of clerical or secretarial experience.
- Strong verbal and written communication skills.
- Solid computer and multitasking skills.
- Compassionate, organized, and detail-oriented.
Nice To Haves
- Spanish language skills may qualify for a wage increase.
Responsibilities
- Greet clients and provide exceptional customer service.
- Manage incoming calls and direct them appropriately.
- Make preliminary assessments of urgency and service needs.
- Schedule appointments and process payments.
- Respond to billing questions and assist with authorizations.
- Prepare, update, and maintain client charts and records.
- Serve as a liaison between clients, clinicians, and insurance partners.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
