Care Support Specialist I
About The Position
AllHealth Network is hiring two full-time Care Support Specialists in Littleton, Colorado: one at the Wellness Center and one at Sycamore. These roles provide front-desk and administrative support, assist clients with scheduling and check-in, respond to questions, and help keep daily site operations running smoothly. Care Support Specialists are often among the first people clients interact with and help create a welcoming, organized, and supportive experience. The role supports clients as they navigate their experience with AllHealth Network while providing essential administrative support to the assigned location. It offers an opportunity to work collaboratively in a behavioral health organization and develop experience in behavioral health operations, client services, scheduling, and healthcare administration.
Requirements
- High school diploma or equivalent.
- At least one year of office experience.
- Experience with data entry and word processing.
- Strong customer service and communication skills.
- Computer literacy and ability to learn administrative systems.
- Ability to stay organized while managing multiple priorities.
- A professional, welcoming approach when working with clients and visitors.
- Strong attention to detail and commitment to accurate, timely work.
- Important competencies include adaptability, collaboration, communication, client focus, initiative, problem-solving, planning, organization, and quality orientation.
Responsibilities
- Welcome clients and visitors and provide excellent customer service.
- Assist clients with check-in and respond to questions or requests.
- Schedule appointments and communicate scheduling information clearly and accurately.
- Answer phone calls, emails, and messages and connect clients with appropriate resources or team members.
- Help ensure front-desk coverage during critical business hours.
- Complete accurate and timely data entry and administrative documentation.
- Support clinicians and other team members with day-to-day administrative needs.
- Maintain organized reception and work areas.
- Help maintain client privacy and a safe, HIPAA-compliant environment.
- Communicate workflow, scheduling, or client-service concerns to leadership.
- Build positive working relationships with clients, coworkers, community partners, and visitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
