Care Partner

Experience Senior Living•Fort Collins, CO

11d•$19 - $21

About The Position

The Care Partner assists residents with personal care and activities of daily living, housekeeping, laundry, and participation in life enrichment programs. The role supports residents’ choices, independence, spiritual needs, and transitions into the community through thoughtful engagement. Care Partners monitor changing resident needs, communicate with the Director of Health & Wellness and other departments, respond promptly to resident pendant or wearable calls, and help ensure compliance with care plans and infection-control practices. They maintain confidentiality and residents’ personal and property rights, report accidents and incidents, and remain prepared for emergencies. The position requires a warm, service-focused approach and the ability to work cooperatively while adapting to changing needs and priorities.

Requirements

High school diploma or equivalent.
Must complete all state-required and Experience Senior Living specified training programs.
Able to read and comprehend simple instructions and short correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
Able to follow detailed written or verbal instructions using common-sense judgment and deal with difficult situations.
Able to communicate effectively and warmly with management, team members, residents, family members, vendors, referral sources, and outside contacts.
Able to make independent decisions.
Passion for working with and around senior citizens.
Knowledge of customer service principles and practices.
Ability to work varied schedules, including weekends, evenings, and holidays.
Neat, clean appearance in accordance with the dress code.
Able to present information clearly, interpret complex information, communicate with residents, family members, and customers, and listen effectively.
Able to build credibility and rapport through warm, helpful communication.
Able to work cooperatively with others to achieve goals and objectives.
Able to be tactful, maintain confidences, foster an ethical work environment, and handle situations honestly.
Able to remain open to new information, change focus quickly, perform varied tasks, manage transitions, and adapt to changing customer needs.

Nice To Haves

Certified Nursing Assistant or Home Health Aid certification.
License or certificate for Medication Assistance, if applicable under state regulations.
CPR certification and First Aid certification.

Responsibilities

Assist residents with personal care and activities of daily living as assigned, requested, and specified in service plans.
Perform assigned daily housekeeping tasks according to established procedures and standards.
Perform assigned laundry duties.
Review and participate in 24 Hour Reports, shift change reports, and verbal reports as needed.
Assist residents to and from scheduled life enrichment programs.
Promote residents’ personal choices, independence, and spiritual needs, and provide verbal encouragement and support.
Prioritize tasks to provide appropriate services as residents’ requests and needs change.
Communicate changes in residents’ needs to the Director of Health & Wellness and communicate emerging needs to other departments.
Respond to resident pendant and wearable calls in a timely manner.
Ensure compliance with new resident care needs and maintain established infection-control practices.
Report all accidents and incidents to a supervisor as soon as possible, regardless of severity.
Maintain the confidentiality of residents’ personal care information and honor residents’ personal and property rights.
Be knowledgeable and prepared for disasters, fires, and other emergencies.
Help residents transition from home to the community through thoughtful engagement.
Provide high-quality service, address service failures, and prioritize customer needs.