Care Partner

Experience Senior Living•Orange City, FL

About The Position

The Care Partner joins the Experience Senior Living team, which focuses on helping older adults live life to the fullest and making a positive impact on residents, their families, and team members. The role supports residents with personal care and activities of daily living, household tasks, participation in enrichment programs, and other needs in accordance with residents’ requests and service plans. Care Partners communicate changes in resident needs, provide encouragement, protect residents’ rights and confidentiality, and help maintain a safe and supportive community. Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening.

Requirements

High school diploma or equivalent.
Complete all state-required and Experience Senior Living-specified training programs.
Able to read and comprehend simple instructions and short correspondence, and write simple correspondence.
Able to present information effectively in one-on-one and small-group situations.
Able to follow detailed written or verbal instructions using common-sense understanding.
Ability to deal with difficult situations and make independent decisions.
Communicate effectively and warmly with management, team members, residents, family members, vendors, referral sources, and other outside contacts.
Passion for working with and around senior citizens.
Knowledge of customer service principles and practices, with the ability to prioritize customer needs and address service failures.
Able to present information clearly, interpret complex information, speak with residents, family members, and customers, and listen well.
Able to build credibility and rapport through warm and helpful communication.
Able to work cooperatively with others to achieve goals and objectives.
Able to be tactful, maintain confidences, foster an ethical work environment, and handle situations honestly.
Able to remain open to new information, change focus as demands change, manage transitions between tasks, and adapt to varying customer needs.
Able to work varied schedules, including weekends, evenings, and holidays.
Maintain a neat, clean appearance in accordance with the dress code.

Nice To Haves

Certified Nursing Assistant or Home Health Aide certification.
License or certificate for medication assistance, when applicable under state regulations.
CPR certification.
First Aid certification.

Responsibilities

Assist residents with personal care and activities of daily living as assigned, requested, and specified in service plans.
Perform assigned daily housekeeping and laundry duties according to established procedures and standards.
Review and participate in 24 Hour Reports, shift-change reports, and verbal reports as needed.
Assist residents to and from scheduled life enrichment programs.
Promote residents’ personal choices, independence, and spiritual needs, and provide verbal encouragement and support.
Prioritize tasks to provide appropriate services as residents’ requests and needs change.
Communicate changes in residents’ needs to the Director of Health & Wellness and communicate needs arising during a shift to other departments.
Respond promptly to resident pendant or wearable calls.
Ensure compliance with new resident care needs and maintain established infection control practices.
Report accidents and incidents to a supervisor as soon as possible, regardless of severity.
Maintain the confidentiality of residents’ personal care information and honor their personal and property rights.
Be knowledgeable and prepared for emergencies, including disasters and fires.
Help residents transition from home to the community through thoughtful engagement at every level of interaction.