Care Partner WMLM

3210 Wellstar Mountain Lakes Medical Center•Clayton, GA

About The Position

The Care Partner is a support care provider who works under the direction of the Registered Nurse. The role focuses on promoting a positive patient experience by partnering with nurses, physicians, the healthcare team, and other providers to deliver patient-centered care, assist with activities of daily living, and provide comfort measures. The Care Partner performs basic patient care functions such as assisting with daily living activities, ambulation, and vital signs. Depending on unit needs and approved training, the role may also include advanced skills such as phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Clerical and operational duties include retrieving data, maintaining unit supplies, and transporting supplies or patient medications. The position requires effective communication, organization, multitasking, compassion, and the ability to work under stressful conditions and take direction from a variety of care providers.

Requirements

  • High school diploma/GED or rising senior in good standing; a related field is preferred.
  • Current BLS, ARC-BLS, or BLS-I certification is required upon hire.
  • Ability to follow detailed directions.
  • Strong interpersonal skills.
  • Clear verbal and written communication skills, including the ability to document.
  • Ability to work independently and as part of a team.
  • Must meet Wellstar's minimum hiring age of 16.

Nice To Haves

  • A related field of study is preferred.

Responsibilities

  • Partner with the healthcare team, patients, and families to support an excellent patient experience and patient-centered care.
  • Follow the assigned plan of care and engage patients and families in accordance with the treatment plan.
  • Perform assigned basic patient care, including hygiene, nutrition, elimination, comfort measures, ambulation, and vital signs.
  • Perform advanced patient-care skills as approved and required by unit needs, such as phlebotomy, EKGs, removal of Foley catheters or IVs, simple treatments, dressing changes, and oral suctioning.
  • Participate in hourly patient rounding; answer telephone calls and call lights promptly; provide assistance and comfort measures; and resolve or escalate patient concerns.
  • Protect patient rights, dignity, and confidentiality, including compliance with HIPAA and privacy procedures.
  • Assist with patient admissions and support the RN and other healthcare team members with care delivery as assigned.
  • Monitor data entry for key patient safety information, participate in charge reconciliation, and perform audits as requested.
  • Support healthcare-team initiatives, unit performance improvement, shared leadership, evidence-based practice, and ethical accountability.
  • Transport unit supplies, patient-care supplies, medications, and equipment as assigned.
  • Communicate effectively with patients, staff, physicians, families, and visitors using appropriate safety communication and escalation procedures.
  • Notify the RN or Charge Nurse of completed assignments and communicate patient-care concerns, problems, and emergencies in a timely manner.
  • Document completion of patient care in the electronic medical record and maintain relevant documentation knowledge for downtime situations.
  • Maintain patient-care equipment; sequester, tag, and report malfunctioning devices to appropriate personnel.
  • Communicate with patients and update whiteboards with information.
  • Maintain a safe care environment through hand hygiene, keeping patient rooms and unit areas clean and uncluttered, and following PPE and infection-control policies.
  • Reinforce universal precautions and use proper body mechanics, patient safe-handling devices, and other assistive devices such as walkers and gait belts.
  • Perform environment-of-care rounds and other duties as assigned.
  • Comply with Wellstar Health System policies, standards of work, and code of conduct.
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