LPN - Care Nurse Supervisor Traditional

Benchmark Senior Living•Avon, CT

About The Position

The Care Nurse Supervisor (CNS) manages the successful operation of the Resident Care Department under the leadership of the Resident Care Director (RCD). The CNS oversees, coaches, and directly supervises resident care service providers. The role includes direct supervision of resident care positions, resident assessment, and other management responsibilities as defined by the RCD. The CNS demonstrates clinical expertise and nursing judgment within the scope of practice; assesses potential residents and their care needs; develops and implements care and service plans with the RCD; coordinates care with community providers; and oversees residents’ health-related activities and ancillary services. The role also supports regulatory compliance, resident safety, documentation, incident response, and communication among residents, families, healthcare providers, and staff. The CNS directs and schedules Resident Care Assistants (RCAs), mentors Lead RCAs, contributes to hiring and termination processes, and participates in training and in-services. The position calls for respectful, empathetic, accountable, transparent, and collaborative conduct consistent with Benchmark’s values and beliefs.

Requirements

  • Graduate of an approved L.P.N. program, consistent with state requirements.
  • Hold a valid, unrestricted nursing license.
  • Have a minimum of 1 to 2 years of experience working as a nurse.
  • Demonstrate good supervision and management skills and behaviors.
  • Understand and be able to develop Resident Care Service Plans.
  • Understand advance directives and end-of-life care.
  • Possess knowledge of the assisted living philosophy, nursing functions in assisted living, and quality-of-care and quality-of-life objectives.
  • Have current CPR, First Aid, and Heimlich certification if required.
  • Demonstrate working knowledge of state regulations and knowledge of policies in the resident handbook.
  • Have excellent verbal communication skills and the ability to relate positively and professionally to a diverse resident and employee population.
  • Be flexible and able to work in a teamwork- and collaboration-oriented environment.
  • Maintain the highest level of confidentiality regarding residents, staff, and the community.
  • Set priorities and complete assignments in a timely manner while managing multiple duties and responsibilities.
  • Demonstrate proficiency documenting in a resident electronic health record (EHR) and proficiency using Microsoft Office and the state audit compliance tool.
  • Meet the physical and environmental demands described in the job posting, including resident mobility assistance, lifting and carrying, and working around potential exposure to communicable diseases and resident agitation or aggression.

Nice To Haves

  • Previous experience working with elderly people in a paid or volunteer position is highly desirable.

Responsibilities

  • Demonstrate clinical skills and nursing judgment within the scope of practice.
  • Identify and assess the clinical status of potential residents and obtain medical information release forms from primary care physicians as needed.
  • Develop and implement plans of care and service plans in collaboration with the Resident Care Director, consistent with resident needs and state regulations.
  • Coordinate resident care needs with community providers through case management.
  • Measure and accurately document vital signs as appropriate and required by state regulations.
  • Oversee ancillary health services and provide ongoing supervision of residents’ health-related activities.
  • Recognize and help prevent elder abuse, neglect, and exploitation, and report concerns as required by state regulations.
  • Conduct SAMM/MAR and RCA documentation audits bi-monthly, and conduct assessments and reassessments according to Benchmark standards.
  • Proactively assess risk and facilitate weekly resident tracking meetings in the RCD’s absence.
  • Communicate resident information, appointments, outings, and material needs to staff through appropriate reports and calendars.
  • Notify the RCD of incidents promptly and complete incident reports before the end of the workday.
  • Observe and report significant changes in residents’ behavior or health to the RCD, physician, family, RCAs, and Executive Director as required.
  • Respond to emergencies and personal emergency response system alerts, and determine when backup is needed.
  • Ensure compliance with resident-care regulations, including medication management; demonstrate infection prevention, control, and personal and resident safety practices.
  • Review and demonstrate fire, safety, and elopement procedures; ensure a visit occurs following an incident, accident, or injury; and ensure physician and family notification as required.
  • Participate in the quality assurance process as assigned.
  • Direct and supervise RCA daily work assignments and serve as the first point of contact for assignment questions or concerns.
  • Provide input into RCA performance reviews and disciplinary actions as required.
  • Participate in hiring and termination processes for resident care associates, including sourcing and screening candidates and facilitating or co-facilitating terminations.
  • Conduct or supervise scheduling of RCA staff.
  • Mentor, guide, and direct Lead RCAs in their work.
  • Participate in training and in-services as required by Benchmark and state regulations.
  • Demonstrate respect, empathy, positive communication, accountability, transparency, and collaboration with residents, families, and associates.
  • Maintain confidentiality and follow workplace safety procedures, reporting safety concerns as directed in the Employee Handbook.
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