LPN - Care Nurse Supervisor Traditional

Benchmark Senior Living•Avon, CT

About The Position

The Care Nurse Supervisor (CNS) manages the successful operation of the Resident Care Department under the leadership of the Resident Care Director (RCD). The CNS oversees, coaches, and directly supervises resident care service providers in the community. The role includes direct supervision of resident care positions, resident assessment, and management responsibilities as defined by the RCD. The CNS applies clinical skills and nursing judgment within their scope of practice; assesses prospective residents; develops and implements resident care plans and service plans in collaboration with the RCD; coordinates care with community providers; monitors residents’ health and responds to changes, incidents, and emergencies. The CNS also supports regulatory compliance, safety, documentation, quality assurance, and communication of resident needs. The role directly supervises Resident Care Assistants (RCAs), including daily assignments, scheduling, mentoring, training, and participation in hiring and termination processes. The CNS is expected to demonstrate Benchmark’s people-focused values, communicate professionally, maintain confidentiality, and work collaboratively with residents, families, and associates.

Requirements

Graduate of an approved L.P.N. program in accordance with state requirements.
Valid, unrestricted nursing license.
Minimum of 1 to 2 years of experience working as a nurse.
Demonstrated supervision and management skills and behaviors.
Ability to develop Resident Care Service Plans and understanding of advanced directives and end-of-life care.
Knowledge of assisted living philosophy, nursing functions in assisted living, and quality-of-care and quality-of-life objectives.
Current CPR, First Aid, and Heimlich certifications, if required.
Working knowledge of state regulations and resident handbook policies.
Excellent verbal communication skills and ability to relate positively and professionally to a diverse resident and employee population.
Flexibility and ability to work in a collaborative, team-oriented environment.
Ability to maintain the highest level of confidentiality regarding residents, staff, and the community.
Ability to set priorities, complete assignments on time, and manage multiple duties and responsibilities.
Proficiency in documenting in a resident electronic health record (EHR).
Proficiency using MS Office and the state audit compliance tool.
Ability to meet the physical demands described in the job analysis, including lifting and carrying, resident mobility assistance, and frequent standing, walking, and other listed physical activities.
Ability to work around potential exposures to communicable diseases, resident agitation or aggression, and other risks associated with the resident population.

Nice To Haves

Previous experience working with elderly people in a paid or volunteer position is highly desirable.

Responsibilities

Demonstrate clinical expertise and nursing judgment within the scope of practice.
Identify and assess the clinical status of prospective residents and obtain medical information release forms from primary care physicians as needed.
Develop resident care plans with the RCD based on identified physical and psychological problems, goals, and planned interventions, and implement those plans.
Develop resident service plans with the RCD in accordance with state regulations.
Coordinate resident care needs with community providers through case management.
Measure and accurately document vital signs when appropriate under state regulations.
Oversee ancillary health services as needed and supervise residents’ health-related activities.
Follow health care instructions, seek medical attention promptly when needed, and recognize and report suspected elder abuse, neglect, or exploitation according to regulations.
Conduct SAMM/MAR and RCA documentation audits bi-monthly and conduct assessments and reassessments according to Benchmark standards.
Assess risks proactively and facilitate the weekly resident tracking meeting when the RCD is absent.
Communicate resident information and material needs to staff, notify the RCD of incidents promptly, and complete incident reports before the end of the working day.
Observe and report significant changes in resident behavior or health to the RCD, physician, family, RCAs, and Executive Director as required.
Respond to emergencies and personal emergency response systems, and determine when to call for backup.
Ensure compliance with resident-care regulations, including medication management; demonstrate infection prevention and control and personal and resident safety practices.
Review and demonstrate fire, safety, and elopement procedures; ensure a visit occurs following an incident, accident, or injury; and ensure physician and family notifications as required.
Participate in the quality assurance process as assigned.
Direct and supervise RCAs’ daily work, serve as their first contact for assignment questions or concerns, and provide input on performance reviews and disciplinary actions.
Participate in hiring and termination processes for resident care associates, including sourcing and screening candidates and facilitating or co-facilitating terminations.
Conduct or supervise scheduling of RCA staff and mentor, guide, and direct Lead Resident Care Assistants.
Participate in training and in-service activities required by Benchmark and state regulations.
Demonstrate respect, empathy, accountability, transparency, positive communication, and collaboration with residents, families, and associates.
Maintain resident, staff, and community confidentiality; prioritize and complete multiple duties in a timely manner; and document in the resident electronic health record.
Use MS Office and the state audit compliance tool proficiently.