Care Navigator

Merakey • Carlisle, PA

2d

About The Position

Merakey is seeking a Care Navigator to join its team serving Cumberland and Perry Counties. The role works with inpatient hospitals and individuals to coordinate discharge planning and connect individuals with appropriate services and resources. The Care Navigator supports discharge planning, referrals, intake processes, transportation, follow-up care, and coordination among providers and Merakey programs. The position also includes harm reduction activities, documentation, quality improvement participation, and relationship-building with healthcare providers.

Requirements

• Bachelor’s degree in a social service field.
• One to two years of experience working in a case management role, or two years of experience working in the mental health field.
• Valid driver’s license.
• Access to an insured vehicle and willingness to transport consumers.

Responsibilities

• Collaborate with inpatient hospitals to facilitate discharge plans for individuals.
• Engage individuals and ensure they understand the services available to them.
• Assist individuals with developing discharge plans and provide transportation to appointments as needed.
• Coordinate referrals to services and assist with referral processes, intake needs, and other steps required to access services.
• Provide updates during Care Coordination Meetings and collaborate with services for individuals being discharged.
• Help ensure individuals have transportation to appointments after discharge and connect them with transportation resources.
• Participate in Quality Improvement activities and collaborate with Merakey programs to coordinate services.
• Lead Individual Treatment Team Meetings for individuals being discharged from the hospital to ensure their needs are met at discharge.
• Assist with intake paperwork, assessments, and program documentation for consumers.
• Coordinate physical healthcare follow-up as needed and refer individuals to appropriate services.
• Provide hospitals with marketing materials about Merakey programs and answer questions about services.
• Develop working relationships with area healthcare providers to establish resources.
• Complete Harm Reduction events with consumers as needed.
• Track Harm Reduction events and due dates, and order needed supplies.
• Attend assigned trainings and meetings.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan with pre-tax and Roth employee contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform, with self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through the Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level