Care Navigator

Area Substance Abuse Council • Cedar Rapids, IA

2d

About The Position

The Care Navigator provides care coordination and supportive services to patients in Linn County using an intensive case management model. The role links patients to services such as childcare, transportation, housing, employment, and education to help them overcome barriers to long-term recovery. The Care Navigator works with patients throughout treatment, coordinates with clinical staff and community providers, and documents referrals and patient participation in the electronic records system.

Requirements

• Bachelor’s degree in a human services field.
• One year of related work experience.
• Valid driver’s license.
• Ability to pass an extensive background check.

Responsibilities

• Review medical and mental health assessments for referred or assigned patients and ensure necessary connections and follow-up with providers.
• Meet individually with patients throughout treatment, develop work plans to address obstacles, and record progress.
• Collaborate with clinical staff to identify patients’ needs.
• Develop and maintain working relationships with community providers and resources in the region served.
• Assist patients with childcare, housing, benefit applications, job searches, and other stabilization services.
• Schedule appointments and make referrals to community resources as needed.
• Document interactions in the electronic records system and track referrals and their impact, including patient participation in referred resources, as required by the program or grant.
• Promote treatment programs and collect materials to present to community partners.
• Complete required training, including certification in data programs, case management, and SOAR.
• Participate in planning and information meetings with other Care Navigators.
• Maintain strict confidentiality in accordance with HIPAA and 42 CFR.

Benefits

• Health and dental coverage.
• Flexible spending account (FSA).
• Company-paid life, AD&D, short-term disability, and long-term disability coverage.
• Voluntary life insurance.
• Employee Assistance Program (EAP).
• Paid holidays.
• Travel reimbursement policy.
• 403(b) retirement plan with a match.
• Vacation, personal time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level