Care Navigator

Merakey • Carlisle, PA

8d

About The Position

Merakey is seeking a Care Navigator to join its team in Cumberland and Perry Counties. The role supports individuals transitioning from inpatient hospitals to services by coordinating discharge plans, referrals, appointments, transportation, and follow-up care. The Care Navigator works with individuals, hospitals, healthcare providers, and Merakey programs to help ensure needs are met during and after discharge. The position also includes leading treatment team meetings, completing intake paperwork and documentation, participating in quality improvement activities, and supporting harm reduction events. Compensation is $25.94 per hour plus mileage.

Requirements

• Bachelor’s degree in a social service field.
• 1–2 years of experience in a case management role, or 2 years of experience working in the mental health field.
• Valid driver’s license and access to an insured vehicle.
• Willingness to transport consumers.

Responsibilities

• Collaborate with inpatient hospitals to facilitate discharge plans to services for individuals.
• Engage individuals, ensure they understand available services, assist with discharge plans, and provide transportation to appointments as needed.
• Coordinate referrals to services and assist with referral processes, intake needs, and other required steps.
• Provide updates during Care Coordination Meetings and collaborate with services for individuals being discharged.
• Ensure individuals have transportation to appointments after discharge and connect them with transportation resources.
• Participate in Quality Improvement activities and collaborate with Merakey programs to coordinate services.
• Lead Individual Treatment Team Meetings for individuals being discharged from the hospital to ensure their needs are met.
• Assist with intake paperwork, assessments, and program documentation for consumers.
• Coordinate physical healthcare follow-up as needed and refer individuals to appropriate services.
• Provide Merakey program marketing materials to hospitals and answer questions about services.
• Develop working relationships with area healthcare providers to establish resources.
• Complete Harm Reduction events with consumers as needed.
• Track Harm Reduction events and due dates, and order needed supplies.
• Attend assigned trainings and meetings.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.
• Retirement plan with pre-tax and Roth employee contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform with self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through the Employee Assistance Program.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level