Care Navigation Associate-AIDS Center-Greenwich Village-Mount Sinai Hospital-Full Time-Days

Mount Sinai Health System•New York, NY
•$27 - $29•Onsite

About The Position

The Care Navigation Associate oversees an assigned group of patients and serves as the primary liaison between patients and their assigned program. The role implements each patient’s comprehensive care plan established at enrollment, connects patients with prevention and treatment services, and supports adherence to the established plan of care. The position is based in an office environment and may require accompanying patients to appointments.

Requirements

  • High school diploma or GED with relevant health care experience; if no experience, an associate degree is preferred.
  • Excellent written and oral communication skills.
  • Attention to detail and the ability to produce timely, accurate work.

Nice To Haves

  • Two or more years of relevant experience is preferred.
  • Spanish language skills are desirable.
  • An associate degree is preferred for candidates without experience.

Responsibilities

  • Carry out tasks to implement medical and support service plans, including guiding patients to appointments and accompanying them when necessary.
  • Ensure medication adherence issues are addressed.
  • Provide education and coaching for specific population needs as required by the program or department.
  • Act as the primary liaison with medical providers to support patient adherence; caseload may be as many as 20 patient-clients.
  • Deliver monthly or weekly health education encounters.
  • Perform entitlements reassessment.
  • Coordinate logistics that support plan adherence, such as appointment reminders, transportation, and childcare arrangements.
  • Document all patient encounters and enter data into a web-based system; may also perform grant-related data entry.
  • Perform other tasks as required.
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