Care Manager (Indianapolis, IN / Field-based)

FreedomCare • Indianapolis, IN

2d • Hybrid

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry. We support patients by enabling them to choose a caregiver for their home care needs. This role is a field-based position requiring travel throughout the greater Indianapolis, IN area. The Care Manager will be a vital part of our operations in Indiana, responsible for performing orientations, assessing new patients, and training caregivers to ensure high-quality service delivery.

Requirements

• 2+ years of experience working with frail or elderly disabled adults and caregivers
• Valid driver’s license with an insured vehicle for travel within the state
• Excellent verbal and written communication, organizational and time management skills
• Strong critical thinking and problem-solving skills
• Proficient in Microsoft (i.e., Word, Excel, Outlook)
• Excellent training skills
• Team-player mentality

Nice To Haves

• Previous field experience in a medical or case management environment
• Experience with data input, case review/case note entry; Salesforce experience is a plus
• Hands-on experience in home care
• Working knowledge of ADL/ IADL assessments

Responsibilities

• Evaluate the home care needs of the client
• Assess the environment
• Assess the fitness of the caregiver to provide the care
• Conduct home orientations involving signing of paperwork
• Perform initial assessments during orientations
• Conduct periodic supervisory visits / check-ins for on-care cases
• Train caregivers / patients as required per case
• Interact with the care manager for the patient as needed
• Engage in interdisciplinary meetings with care managers, caregivers, and patients
• Collaborate in care and communicate impressions of cases to appropriate staff
• Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
• Wear multiple hats as operations develop
• Travel within the state of Indiana (reimbursement for mileage and expenses)

Benefits

• Medical benefits
• Retirement plans
• Wellness programs
• Ongoing learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed