Care Manager (SST/LLBSW, ADN)

Northpointe Behavioral Healthcare System•Harris Township, MI
•$49,074 - $68,205•Onsite

About The Position

Northpointe is a Community Mental Health organization serving people with serious mental illness, emotional disturbance, substance abuse disorders, and intellectual/developmental disabilities across Iron, Dickinson, and Menominee counties in Michigan’s Upper Peninsula. The Care Manager works at the Hannahville location, helping people with intellectual/developmental disabilities and/or serious mental illness access and coordinate services and supports. Through person-centered planning, the role supports individuals in pursuing maximum independence, developing natural supports, obtaining medically necessary services, connecting with community resources, and building a foundation for recovery. The position coordinates assessment and planning, monitors treatment and service outcomes, facilitates treatment team meetings, and links individuals and families with community resources. It also includes advocacy, education, safety planning, medication-related support, case transitions, and timely electronic documentation. The Care Manager follows agency policies and procedures, licensing requirements, and the Medicaid Provider Manual.

Requirements

  • Bachelor’s degree in social work (BSW), registered nurse qualification, or bachelor’s degree in a human services area.
  • Meet applicable Michigan licensing requirements.
  • Social workers must hold a Limited Licensed Bachelor’s Social Worker (LLBSW) or Licensed Bachelor’s Social Worker (LBSW); obtain full licensure (LBSW) within six months of becoming eligible.
  • Registered nurses must be licensed as a Registered Nurse.
  • Applicants with a bachelor’s degree in a human services area must be a Registered Social Services Technician.
  • Support the agency’s mission, vision, and values.

Nice To Haves

  • Experience working with individuals with developmental/intellectual disabilities and/or mental illness is preferred.
  • Full licensure may qualify for a higher pay scale than the one shown in the posting.

Responsibilities

  • Coordinate ongoing assessments of individuals’ strengths, abilities, disabilities, and needs using diagnostic, evaluative, and progress reports.
  • Assist individuals in achieving maximum independence with medications and adherence to prescribed medications.
  • Use person-centered planning practices when delivering services.
  • Develop individual plans of service and arrange linkages to services based on individual needs, including residential, day program, rehabilitative, DHHS, and Social Security services.
  • Facilitate treatment team meetings and take final responsibility for organizing and implementing each individual’s plan of service.
  • Monitor services on an ongoing basis to assess their adequacy, clinical outcomes, and individual satisfaction.
  • Link individuals and their families to community resources.
  • Conduct case transfers and terminations in accordance with Northpointe policies and procedures.
  • Comply with agency policies and procedures, licensing requirements, and the Medicaid Provider Manual.
  • Prepare for and participate in Behavior Management Committee meetings as needed on a case-by-case basis.
  • Educate individuals, family members, guardians, and staff about intellectual/developmental disabilities, mental illness, treatment issues, and recovery.
  • Advocate for individuals to ensure their needs are addressed and rights are protected.
  • Develop individual safety plans of service and arrange linkages to other services based on individual needs.
  • Complete and maintain accurate, timely documentation in accordance with Northpointe policies and procedures, using electronic documentation whenever possible.
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