Care Manager- RCT (75 miles within Northern Region)

Trillium Health Resources•Ahoskie, NC

10h•$56,270 - $68,428•Remote

About The Position

Trillium Health Resources is hiring a Care Manager – RCT to ensure members receive whole-person, person-centered care addressing complex physical, mental health, and social needs. The Care Manager is the single point of contact for assigned members and works with a multidisciplinary care team—including primary care providers, specialists, care manager extenders, transition staff, and caretakers or legal guardians—to promote continuity and quality of care. The role includes ongoing care management and advocacy, comprehensive assessments, individualized care planning, and coordination of services across providers, agencies, and community resources. The position is remote and requires the employee to reside within 75 miles of Trillium’s Northern Region, which includes Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, and Warren counties. The employee must be available at the remote location from 8:30 a.m. to 5:00 p.m. and travel within the community and catchment area to meet members and attend meetings as needed.

Requirements

Must meet Qualified Professional (QP) status through one of the following: full licensure by the North Carolina governing board regulating human services professions; or full RN licensure in North Carolina plus four years of full-time experience with the MH/DD/SA population served; or a master's degree in a human service field plus one year of full-time accumulated MH/DD/SA experience, or the specified equivalent supervised substance-abuse counseling experience; or a bachelor's degree in a human service field plus two years of full-time accumulated MH/DD/SA experience, or the specified equivalent supervised substance-abuse counseling experience; or a bachelor's degree in a non-human-services field plus four years of full-time accumulated MH/DD/SA experience, or the specified equivalent supervised substance-abuse counseling experience.
When serving members with Long Term Services and Support (LTSS) needs, must also have at least two years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring, and care management experience. This may be concurrent with experience required for QP status.
Must have a valid driver’s license.
Must reside within 75 miles of Trillium’s Northern Region, comprising Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, and Warren counties.
Must be able to travel within the catchment area as required.
Must be legally authorized to work in the United States without requiring employment sponsorship now or in the future.
Must pass a drug test as a condition of employment.

Nice To Haves

A degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services field.

Responsibilities

Serve as the primary point of contact for assigned members, providing ongoing care management and advocacy.
Conduct comprehensive assessments of member needs using person-centered planning methods and organizational tools.
Develop, implement, and monitor individualized care plans in collaboration with members, families, and multidisciplinary support teams.
Coordinate services across providers, agencies, and community resources to address members’ physical, behavioral, and social health needs.
Ensure assessments and care plans are updated to reflect changes in members’ needs and circumstances.
Travel within the community and catchment area to meet members and attend meetings as needed.