Care Manager

CONNECTICUT COMMUNITY CARE INC • Watertown, CT

6h

About The Position

The Care Manager helps individuals make informed decisions about Long-Term Services and Supports and coordinates formal and informal caregivers on their behalf. Care Management is person-centered and respects each consumer’s choices and rights. The position reports to the Northwest (Watertown) office and covers the Torrington/Bristol region. It requires a bachelor’s degree and at least two years of direct case management experience, subject to the stated education and experience qualifications.

Requirements

• Bachelor’s degree in administration, social work, public health, recreation, psychology, counseling, gerontology, or a related field.
• At least two years of experience in health care or human services; a bachelor’s degree in Nursing, Health, Social Work, Gerontology, or a related field may substitute for one year of experience.
• Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families.
• Knowledge of community resources available to individuals and families and the ability to mobilize resources into a coordinated, comprehensive care plan.
• Familiarity with funding and financial sources, including Medicaid and Medicare.
• Experience conducting comprehensive, systematic, person-centered assessments in community settings, homes, hospitals, and nursing homes.
• Strong advocacy and communication skills, with self-determination as a key component.
• Experience building rapport and relationships with individuals, families, and community resources.
• Reliable transportation, a valid driver’s license, and current automobile insurance; occasional long-distance driving may be required.

Responsibilities

• Conduct comprehensive, systematic, person-centered assessments with individuals and, when requested, their family or representative in the person’s preferred setting, including discovery and screening for public programs.
• Educate individuals about program components, service options, DSS guidelines, eligibility, costs, and how options may work with formal and informal supports and resources.
• Complete client documentation, applications, forms, and other required documentation promptly.
• Monitor and review the cost effectiveness, quality, and appropriateness of care plans and service delivery, service order entry and renewals, and contractual obligations.
• Work with individuals and service providers to revise care plans when necessary, at established intervals and as otherwise indicated.
• Conduct person-centered telephone and in-person interviews with clients and families, and perform other activities needed to reassess clients and monitor or adjust care plans.
• Work as part of an interdisciplinary team and with internal and external resources and committees.
• Participate in on-call services and provide backup for emergency community coverage.
• May mentor new staff and participate in additional continuing education services.

What This Job Offers

• Job Type: Full-time