Care Manager (Lee, MA)

Nonotuck Resource Associates•Lee, MA
•Hybrid

About The Position

Nonotuck Resource Associates is seeking a Care Manager to oversee and support shared living homes and provide personalized support to people receiving services. The role works closely with members, families, caregivers, service partners, and agency teams to strengthen personalized services and relationships. The Care Manager may also function as an Adult Family Care Care Manager, Community Support Specialist, or DDS Care Manager as needed. This is a full-time, exempt position with a Monday–Friday, 40-hour workweek. Participation in the on-call system and weekend work as required during the year are part of the role.

Requirements

  • Recent experience with elders or with people diagnosed with ID/D, ABI, or chronic conditions affecting their ability to live safely in the community.
  • Knowledge of AFC and DDS regulations and guidelines.
  • Strong organizational and interpersonal skills, with attention to detail.
  • Ability to work collaboratively with a multidisciplinary team.
  • Valid driver's license and an excellent RMV record, subject to an RMV background check.
  • Reliable vehicle that is legally and properly registered and insured.
  • Background check required.

Nice To Haves

  • Bachelor's degree preferred.
  • Social Work license preferred.
  • Two years of experience working with elderly or disabled adults preferred.

Responsibilities

  • Conduct intake and assessments, recruit caregivers, and screen caregivers for new referrals and as needed thereafter.
  • Recruit, hire, train, schedule, support, supervise, and evaluate direct care staff and caregivers as needed.
  • Develop and maintain detailed Individualized Plans of Care and assessments according to service type.
  • Conduct on-site visits with members and caregivers according to identified needs, and more often as needed.
  • Attend required meetings and prepare for them in advance.
  • Monitor the health status and general needs of members and caregivers, make referrals as needed, notify the team of health-status changes, and collaborate with physicians and other relevant parties.
  • Collaborate with agency employees, caregivers, families, guardians, people supported, and funding sources.
  • Complete progress notes at each visit and complete, distribute, and file other documentation required for each service type.
  • Plan and implement appropriate discharges or transitions of care.
  • Serve as a Human Rights Officer for designated services and participate in agency committees.
  • Provide members and caregivers with ongoing education and training on health and aging, including member-specific and seasonal health conditions.
  • Participate in the on-call system and work weekends as required during the year.
  • Function as an Adult Family Care Care Manager, Community Support Specialist, or DDS Care Manager as needed.

Benefits

  • $2,000 sign-on bonus
  • 401(k) with employer match
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Flexible Spending Account, Health Savings Account, and Dependent Care Account options
  • Paid time off
  • 13 paid holidays
  • Annual increase with profit sharing
  • Hybrid office/work-from-home model
  • Mileage reimbursement
  • Flexibility
  • Wellness programs and dedicated wellness hours
  • Partnerships with wellness organizations
  • Opportunities for professional growth
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