Care Manager Float - Philadelphia (N. Broad, NE Philly, Feasterville, and W. Tabor)
About The Position
Crossroads Treatment Centers is seeking a Care Manager Float to support patients with opioid use disorder across multiple outpatient clinic locations in the Philadelphia area. The role focuses on connecting patients with resources, coordinating individualized support, maintaining community partnerships, and contributing to patient care and community outreach. Care Managers work primarily at a designated clinic and may also work at secondary locations as needed. The position is expected to work 37–40 hours per week. Clinic hours vary by location, with operating hours ranging from 7:30 AM to 9:00 PM. Alternating weekend shifts are required, and overtime opportunities are limited. Travel varies by district; this role is expected to travel to the primary work location and secondary locations including West Tabor Road, Feasterville, Kensington, North Broad Street, and Northeast Philadelphia.
Requirements
- High school diploma or GED required.
- Knowledge of compliant documentation practices.
- Work 37–40 hours per week; alternating weekend shifts are required.
- Travel to the primary work location and designated secondary locations is expected.
Nice To Haves
- Experience in a fast-paced environment serving many clients.
- Experience in healthcare, addiction medicine, community health, or care coordination.
- Experience building individualized care plans.
- Lived experience with addiction.
Responsibilities
- Connect with patients monthly to identify needs and provide resources to address them.
- Build and maintain relationships with community partners to support patient access to resources.
- Work with a dedicated team to provide patient care.
- Participate in community awareness and engagement events to promote Crossroads, its mission, principles, and approach to addiction treatment.
- Work at the primary location and additional secondary clinic locations as required.
- Travel between the primary and secondary work locations.
Benefits
- Mileage reimbursement for travel to secondary work locations, based on the current IRS mileage reimbursement rate per mile.
- Medical, dental, and vision insurance.
- Paid time off (PTO).
- 401(k) options, including a company match with no vesting period.
- Annual continuing education allowance in a related field.
- Life insurance.
- Short- and long-term disability coverage.
- Paid maternity and paternity leave.
- Mental health day.
- Calm subscription for all employees.
- Community events promoting belonging and education.
- Training for employees new to addiction medicine.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
