Assistant Manager(08612) - 1200 W BROAD ST

Domino's Franchise•Groveland, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, and profitability. The role requires setting a strong example, following all policies and procedures, and expecting the same from the crew. The position also involves working to a schedule, maintaining standards and a professional image, providing great customer service, and ensuring attendance and punctuality. Training and orientation are provided on the job. General store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work includes both standing and walking tasks, office paperwork, and handling deliveries and food supplies.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances.
  • Ability to lift and stack cases weighing up to 50 pounds, carry supplies, and handle food trays.
  • Transportation to and from work.
  • Ability to work in varying and sometimes adverse weather conditions and in a store environment with temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image and adherence to standards.
  • Provide customer service and support attendance and punctuality expectations.
  • Maintain store cleanliness and participate in marketing and profitability efforts.
  • Operate store equipment; stock ingredients and supplies; prepare products; and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Unload and move product deliveries, including lifting and carrying supplies.
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