Care Manager Outreach Services

Ulster County Community Action Committee•Liberty, NY

22h•Onsite

About The Position

The Care Manager Outreach Services reports to the Program Director and supports Outreach Services at the program office site, providing general advocacy for low-income families in Sullivan County. This role exists to keep the satellite Outreach Office running smoothly and to connect clients to practical resources.

Requirements

Associate Degree in Social Work plus 1 year of experience
High School Diploma plus 3 years of community services experience
Ability to manage details
Ability to build community connections
Ability to keep accurate records

Responsibilities

Overseeing daily office operations
Maintaining office procedures with Program Director approval
Coordinating training with partner agencies (Health Department, Social Services, Mental Health, Adult Protective Services, Child Welfare, etc.)
Tracking service statistics for CSBG and preparing monthly Board reports
Supporting local volunteer boards with training, planning, and elections
Drafting press/radio releases for approval
Collaborating with community agencies to develop Outreach programs (Food Stamps outreach, SSI outreach, crisis intervention)
Participating in fundraising
Writing proposals as needed
Training and monitoring programs
Serving on relevant community boards
Opening the Outreach Office, checking messages, and setting priorities for the day
Coordinating with local agencies, confirming training details, and preparing materials that need Program Director review
Keeping notes and updating tracking for monthly reporting
Attending a community meeting or connecting with a volunteer board
Organizing files and confirming next steps for upcoming outreach activities and deadlines