Care Manager II (Field-Based / Colorado)

FreedomCare•Denver, CO

15h•Onsite

About The Position

FreedomCare is a healthcare company founded in 2016 that is revolutionizing home care delivery. They aim to bring dignity and support to patients and caregivers. As the largest consumer-directed home care agency in NY State, FreedomCare is expanding its operations to other states and investing in tech innovations. The company values service, empathy, ownership, integrity, and a positive attitude. This role is for a Care Manager II in Colorado, covering territories in Denver Metro, Boulder Metro, and Douglas Metro regions. The position is field-based and involves managing new service plans, conducting supervisory visits quarterly, and renewing service plans. Structured family caregiving is a model where a patient lives with a principal caregiver who provides daily support, aiming to foster independence and offer care options as needs evolve. This service provides an alternative to nursing facility-level care while preserving patient dignity and privacy. The Care Manager II will be crucial to operations in Colorado, responsible for orientations, patient assessments, and caregiver training.

Requirements

2+ years of experience working with frail or elderly disabled adults and caregivers.
Valid driver’s license with an insured vehicle for travel within the state.
Excellent verbal and written communication, organizational and time management skills.
Strong critical thinking and problem-solving skills.
Proficient in Microsoft (i.e., Word, Excel, Outlook).
Excellent training skills.
Team-player mentality.

Nice To Haves

Previous field experience in a medical or case management environment.
Experience with data input, case review/case note entry; Salesforce experience is a plus.
Hands-on experience in home care.
Working knowledge of ADL/ IADL assessments.

Responsibilities

Performing orientations, including signing of paperwork.
Conducting initial assessments during orientations.
Performing periodic supervisory visits/check-ins for on-care cases.
Training caregivers/patients as required per case.
Interacting with the caregiver and other stakeholders as needed.
Engaging in interdisciplinary meetings with care managers, caregivers, and patients.
Collaborating in care practice and communicating case impressions to appropriate staff.
Critically assessing procedures and implementing improvements for case evaluation, feedback, and caregiver training.
Wearing multiple hats as operations develop.
Traveling within the state of Colorado.