Service Year Option - Care Management Aide

Meritus Health • Hagerstown, MD

4d • Onsite

About The Position

The Care Management Aide supports the care management team by assisting with care coordination, discharge planning, and administrative tasks. This role provides exposure to interdisciplinary healthcare processes while helping ensure smooth patient transitions and accurate documentation.

Requirements

• High school diploma or equivalent required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Basic computer skills and ability to learn EMR systems
• Interest in healthcare careers
• Attention to detail and follow-through

Nice To Haves

• None required; customer service, volunteer, or healthcare exposure preferred
• Strong communication and organizational skills
• Ability to multitask and work in a team environment

Responsibilities

• Assist with care coordination and patient tracking activities
• Participate in interdisciplinary rounds and observe care planning
• Help coordinate discharge plans, appointments, and follow-up services
• Communicate updates and barriers to care team members
• Enter and update non-clinical information in the EMR
• Support documentation, referrals, and administrative tasks
• Assist with tracking metrics and quality initiatives

Benefits

• health, dental, and vision insurance available starting the 1st of the month following date of hire
• life insurance
• short and long-term disability coverage
• Paid Time Off begins accruing from day one
• 401k plan
• education assistance program
• employee assistance program
• shift differential for evening, night, or weekend shifts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED