Brooklyn Care Manager StillWell NY

Northwell Health•Lake Success, NY

22h•Onsite

About The Position

FlexStaff is hiring a Care Delivery Manager RN for its client’s Stillwell location in Brooklyn, New York. This is an on-site, temp-to-perm position paid at an hourly rate. Orientation takes place in the Bronx. The role supports nursing standards of excellence and delivery of high-quality care, drawing on community health or homecare experience and management capability. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a one-hour lunch. The listed pay rate is $74 per hour. The role is responsible for coordinating clinical care, staffing and resources, regulatory compliance, documentation, incident investigations, and staff development and performance.

Requirements

RN qualification; a BSN is required, or at least five years of experience in a health care setting.
Successful completion of an accredited nursing program.
Strong background in community health or homecare.
Solid management experience.
Case Management Certification is recommended within two years of employment.

Nice To Haves

Baccalaureate degree is highly desired.
Bilingual ability is preferred.

Responsibilities

Review and ensure effective development and execution of personalized care plans to improve participant satisfaction and outcomes.
Facilitate and complete Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDR), and other meetings, including completing attestations as needed.
Support and collaborate with the Virtual IDT as needed.
Serve as manager on call during non-operational hours of physical sites; complete follow-ups and documentation and initiate grievances on behalf of participants or caregivers in a timely manner.
Run necessary Clinical Delivery reports.
Participate in and represent the Community Health Nurse (CHN) in all IDT meetings.
Balance and allocate staffing and related resources throughout the site and ensure adequate team assignments and coverage.
Communicate on an ongoing basis with the IDT and other necessary parties to coordinate care consistent with participants’ health care needs and goals.
Collaborate with clinicians to review UAS and the UAS analyzer system to ensure assessment accuracy.
Ensure incidents are investigated and addressed appropriately.
Ensure Level 2 investigations and documentation are completed promptly and in accordance with organizational regulations.
Ensure participant documentation is complete and accurate, including enrollment, disenrollment, electronic and paper medical records, and other clinical notes.
Collaborate with Human Resources in conducting interviews and carrying out coaching or disciplinary action as needed.
Assist with staff onboarding and professional development training to support compliance and a continuous learning environment.
Ensure regulatory compliance at federal and state levels.
Evaluate direct reports’ work performance and competency, provide ongoing informal feedback, counseling, and support, and complete annual performance reviews.