Assistant Property Manager - Brooklyn Tower, Brooklyn, NY

Rose Associates Inc.•New York, NY

1d•$75,000 - $85,000•Onsite

About The Position

Rose Associates is seeking a dedicated, detail-oriented Assistant Property Manager to support day-to-day operations, resident relations, and administrative work at its multifamily properties. The role supports the Community Manager and helps ensure the success of vibrant residential communities. The position is for Brooklyn Tower in Brooklyn, New York, and requires on-site work and availability on Saturdays and Sundays. The Assistant Property Manager addresses resident requests and concerns, supports leasing and lease administration, assists with financial and compliance processes, and coordinates inspections, move-ins and move-outs, vendors, repairs, and capital projects. The position also supports resident retention and community operations, prepares reports, and responds to after-hours emergencies. Employees must be able to perform the essential responsibilities in residential environments where domestic pets may be present, including occupied apartments and common areas.

Requirements

At least 3 years of multifamily leasing and/or assistant community management experience.
Proficiency with computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe, and Yardi.
Technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting.
Valid New York State real estate license or ability to obtain one within the first 120 days of employment; active license holders must register their license with Rose Associates upon hire.
Work authorization.
Availability to work weekends, Saturdays and Sundays.
Ability to be on-site and move throughout the building, ascend and descend stairs, and work in varying environmental climates and circumstances.
Ability to perform the essential duties in residential environments where domestic pets may be present, including occupied apartments.

Nice To Haves

Bachelor’s degree in business, marketing, real estate, or finance.

Responsibilities

Address resident requests, complaints, and inquiries in accordance with contractual obligations and standards.
Act as a liaison between ownership and residents, including drafting and distributing resident communications.
Foster positive relationships among residents, management, and building staff.
Assist with income and expense analysis, budget forecasting, accounts payable and receivable, compliance paperwork, and office files.
Manage office supply inventory and monitor storage, bicycle, and fitness agreements for compliance.
Prepare monthly reports and help maintain delinquency below 0.5% of GPR.
Assist with community inspections; coordinate move-in and move-out schedules; collect insurance certificates; and process move-out reports and security deposit refunds.
Assist with work-order data entry and support the Resident Manager with post-move-out walkthroughs.
Collaborate with property management and maintenance on renovations and capital expenditure projects; obtain vendor estimates, review contracts, recommend modifications, and coordinate repair vendors as needed.
Conduct leasing demonstrations; monitor and maintain new and renewal leases; support optimal renewal rates; process lease paperwork; and enter information into property management systems.
Assist with lease enforcement, including reviewing applications, conducting inspections, and ensuring notice requirements are met.
Maintain competitive marketplace intelligence to support sales, marketing, operational initiatives, budgeted occupancy, and customer retention goals.
Supervise resident-retention programs and collaborate with internal departments.
Be available for after-hours emergencies, ensure insurance requirements are met, report liability and property incidents to upper management, and submit required paperwork.
Be present on-site and move throughout the building to address community matters and communicate with tenants, staff, vendors, and visitors.
Perform other duties outside normal responsibilities as needed.