Brooklyn Care Manager StillWell NY
About The Position
FlexStaff is hiring a Care Delivery Manager RN for its client’s Stillwell location in Brooklyn, New York. This is a temp-to-perm, onsite position, with orientation in the Bronx. The role supports nursing standards of excellence through advanced professional education and high-quality care delivery. A strong background in community health or home care and solid management experience are sought. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with a one-hour lunch. The stated pay rate is $74 per hour. The manager oversees care planning and coordination, clinical operations, staffing and resources, regulatory compliance, incident follow-up, documentation, and staff development. The position works closely with the Interdisciplinary Team (IDT), clinicians, Human Resources, participants, and caregivers.
Requirements
- Degree from an NLN-accredited nursing school; RN and BSN required, or at least five years of experience in a health care setting.
- Successful completion of an accredited nursing program.
- Strong background in community health or home care.
- Solid management experience.
Nice To Haves
- Baccalaureate degree highly desired.
- Case Management Certification recommended within two years of employment.
- Bilingual ability preferred.
Responsibilities
- Review and ensure effective development and execution of personalized care plans to improve participant satisfaction and outcomes.
- Facilitate and complete Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDRs), and other meetings, including attestations as needed; support and collaborate with the Virtual IDT as needed.
- Serve as manager on call during non-operational hours of physical sites; complete follow-ups and documentation, and initiate grievances on behalf of participants or caregivers in a timely manner.
- Run necessary Clinical Delivery reports.
- Participate in and represent the Community Health Nurse (CHN) in IDT meetings.
- Balance and allocate staffing and related resources throughout the site, ensuring adequate assignments and coverage.
- Communicate with the IDT and other necessary parties to coordinate care consistent with participants’ health needs and goals.
- Collaborate with clinicians to review UAS and the UAS analyzer system and ensure assessment accuracy.
- Ensure incidents are investigated and addressed, including timely completion of Level 2 investigations and documentation in accordance with organizational regulations.
- Ensure participant documentation is complete and accurate, including enrollment, disenrollment, electronic or paper medical records, and clinical notes.
- Collaborate with Human Resources on interviews, coaching, and disciplinary action as needed.
- Assist with staff onboarding and professional development training to support compliance and a continuous learning environment.
- Ensure regulatory compliance with applicable federal and state requirements.
- Evaluate direct reports’ performance and competency, provide ongoing feedback, counseling, and support, and complete annual performance reviews.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
