Care Coordinator – Individualized Health Services, Charter House Senior Living - RN

Mayo Clinic•Rochester, MN

4d•$67,260 - $98,729•Onsite

About The Position

Charter House, Mayo Clinic’s retirement community in downtown Rochester, Minnesota, is hiring an RN Care Coordinator for Individualized Health Services. The role supports high-quality resident care by completing required clinical assessments throughout residents’ stays and applying the nursing process to assess needs, develop and update individualized care plans, implement evidence-based interventions, and evaluate outcomes. The goal is to promote residents’ functional ability, safety, dignity, autonomy, and quality of life. The coordinator uses geriatric-informed and dementia-capable practices when caring for older adults with chronic conditions, frailty, functional decline, or cognitive impairment. The role collaborates with an interdisciplinary team to coordinate services across the continuum of care and ensure care plans, clinical records, and assessments are accurate, timely, and compliant with organizational standards, evidence-based practice, and state and federal regulations. The position oversees wound care, coordinates and monitors evidence-based interventions, and serves as a clinical resource to staff on wound prevention and management. Wound care certification must be obtained and maintained within an established timeframe. The coordinator also provides clinical leadership, mentoring, and support to nursing staff and unit operations in the Nurse Manager’s absence, and uses clinical and non-clinical software systems to maintain records and support quality, safety, and regulatory readiness. Candidates must hold an associate degree in nursing from an accredited institution, an active Minnesota RN license, and Basic Life Support certification from the American Heart Association or American Red Cross. The role requires attendance at all orientation sessions: Mayo Clinic Orientation from 8:00 a.m. to 4:30 p.m. on the start date, followed by seven weekdays of Charter House orientation and training from 7:00 a.m. to 3:30 p.m. Flexible hours may include days, evenings, nights, weekends, holidays, and on-call work. The position is not eligible for visa sponsorship except under the TN visa classification; Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

Associate degree in nursing from an accredited institution.
Active RN license on the Minnesota Board of Nursing.
Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross.
Availability to attend all required orientation sessions.
Demonstrated leadership.
Excellent interpersonal and communication skills for interacting with interdisciplinary team members, nursing colleagues, residents, and families.
Strong critical thinking, problem-solving, and organizational skills, with the ability to prioritize work effectively.
Ability to self-direct and work independently.
Adaptability to unpredictable situations and stress.
Flexibility and ability to delegate effectively and collaborate with peers to promote teamwork, accountability, and high-quality resident care.
Ability to develop an understanding of senior services regulations specific to the work area.
Computer literacy and strong knowledge of software applications.
Ability to work flexible hours, potentially including days, evenings, nights, holidays, weekends, and on-call shifts.
Application must include a CV or resume and cover letter. Internal candidates must also attach their three most recent performance appraisals; those who have not met their department’s one- or two-year commitment must attach an early release from their current supervisor.
For international degrees, provide a detailed equivalency evaluation demonstrating a U.S.-equivalent degree from an organization listed with NACES or AICE.

Nice To Haves

Bachelor’s degree in nursing (BSN).
Two years of nursing experience in long-term care, including dementia care or assisted living.
One year of acute care nursing experience.
Wound care certification.
Prior experience in MDS coordination and MDS certification.

Responsibilities

Complete required clinical assessments accurately and on time throughout residents’ stays.
Assess resident needs, develop and update individualized care plans, implement evidence-based interventions, and evaluate outcomes.
Apply geriatric-informed and dementia-capable practices to support residents with chronic conditions, frailty, functional decline, or cognitive impairment.
Coordinate services with the interdisciplinary team across the continuum of care.
Ensure care plans, clinical documentation, and required assessments are accurate, timely, and compliant with organizational standards, evidence-based practice, and state and federal regulations.
Coordinate and monitor wound care using evidence-based interventions, and serve as a clinical resource to staff on wound prevention and management.
Obtain and maintain wound care certification within an established timeframe.
Provide clinical leadership and serve as a role model, mentor, and resource for nursing staff.
Support care delivery and unit operations in the Nurse Manager’s absence.
Use clinical and non-clinical software systems to maintain accurate records and contribute to quality, safety, and regulatory readiness.

Benefits

Self-scheduling to support work-life balance.
Career Investment Program offering tuition assistance, certifications, and advancement opportunities.
Competitive pay.
Medical plan options.
Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
Vision plan with a national network.
Health Savings Account and Flexible Spending Account options for eligible expenses.
Competitive retirement package.
Paid time off.
Adoption assistance.
Relocation assistance for qualified candidates.