Care Coordinator – Individualized Health Services, Charter House Senior Living - RN

Mayo Clinic•Rochester, MN
•$67,260 - $98,729•Onsite

About The Position

The Care Coordinator supports high-quality resident care at Charter House, Mayo Clinic’s downtown Rochester retirement community, which includes Assisted Living and Short-Term Rehabilitation Centers. The role ensures required clinical assessments are completed accurately and on time; applies the nursing process to assess needs, develop and update individualized care plans, implement evidence-based interventions, and evaluate outcomes that support residents’ functional ability, safety, and quality of life. The position applies geriatric-informed and dementia-capable practices when coordinating care for older adults, including residents with chronic conditions, frailty, functional decline, and cognitive impairment. It works with the interdisciplinary team to coordinate services across the continuum of care and maintain accurate, timely, compliant care plans, documentation, and assessments. The Care Coordinator oversees wound-care coordination and monitoring, provides clinical leadership and mentoring to nursing staff, and supports care delivery and unit operations when the Nurse Manager is absent. Clinical and non-clinical software systems are used to maintain records and support quality, safety, and regulatory readiness. Wound-care certification must be obtained and maintained within an established timeframe. The position requires an associate degree in nursing, an active Minnesota RN license, and Basic Life Support certification from the American Heart Association or American Red Cross. The role may require flexible hours, including days, evenings, nights, holidays, weekends, and on-call work. Required orientation includes Mayo Clinic Orientation on the start date and seven weekdays of Charter House orientation and training.

Requirements

  • Associate degree in nursing from an accredited institution.
  • Active RN license on the Minnesota Board of Nursing.
  • Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross.
  • Availability to attend all required orientation sessions: Mayo Clinic Orientation from 8:00 a.m. to 4:30 p.m. on the start date, followed by seven weekdays of Charter House orientation and training from 7:00 a.m. to 3:30 p.m.
  • Demonstrated leadership.
  • Excellent interpersonal and communication skills for working with interdisciplinary team members, nursing colleagues, residents, and family members.
  • Strong critical-thinking, problem-solving, and organizational skills, including the ability to prioritize work effectively.
  • Ability to self-direct and work independently.
  • Ability to adapt to unpredictable situations and stress.
  • Flexibility and ability to delegate tasks and collaborate with peers to promote teamwork, accountability, and high-quality resident care.
  • Ability to develop an understanding of senior-services regulations specific to the work area.
  • Computer literacy and strong knowledge of software applications.
  • Ability to work flexible hours, which may include days, evenings, nights, holidays, weekends, and on-call work, to meet residents’ needs.
  • Application must include a CV or resume and cover letter. Internal candidates must also attach their three most recent performance appraisals; those who have not met their current department’s one- or two-year commitment must attach an early release from their current supervisor.
  • Applicants with international degrees must provide a detailed U.S. degree-equivalency evaluation from an organization listed as a NACES or AICE member.

Nice To Haves

  • Bachelor’s degree in nursing (BSN).
  • Two years of nursing experience in long-term care, including dementia care or assisted living.
  • One year of acute-care nursing experience.
  • Wound-care certification.
  • Prior experience in MDS coordination and MDS certification.

Responsibilities

  • Ensure required clinical assessments are completed accurately and on time throughout residents’ stays.
  • Assess resident needs; develop, implement, and update individualized care plans; implement evidence-based interventions; and evaluate outcomes.
  • Apply geriatric-informed and dementia-capable practices to support resident dignity, autonomy, safety, and person-centered outcomes.
  • Collaborate with the interdisciplinary team to coordinate services across the continuum of care.
  • Ensure care plans, clinical documentation, and required assessments are accurate, timely, and compliant with organizational standards, evidence-based practice, and state and federal regulations.
  • Coordinate and monitor wound care using evidence-based interventions, serve as a clinical resource for wound prevention and management, and obtain and maintain wound-care certification within an established timeframe.
  • Provide clinical leadership and serve as a role model, mentor, and clinical resource for nursing staff.
  • Support care delivery and unit operations in the absence of the Nurse Manager.
  • Use clinical and non-clinical software systems to maintain accurate records and contribute to quality, safety, and regulatory readiness.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Affordable vision plan with a national network.
  • HSA and FSA pre-tax savings for eligible expenses.
  • Competitive retirement package.
  • Competitive pay.
  • Paid time off.
  • Adoption assistance.
  • Relocation assistance for qualified candidates.
  • Career Investment Program tuition assistance, certifications, and advancement opportunities.
  • Continuing education and career advancement opportunities.
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