Care Coordinator

BETTERELIEF CARE LLC•Jacksonville, FL

165d•$17 - $20•Hybrid

About The Position

We are seeking a dedicated and detail-oriented Care Coordinator to join our team. Primarily responsible for the Recruitment, On boarding and Retention of caregivers for Betterelief Care, LLC. The person in this role should be a friendly, compassionate, professional representative of the company with an outgoing personality and positive attitude. This is a part-time position, 20-30 hrs. per week, and includes general office duties. Travel may be appropriate. Physical demands of this position are representative of typical office work, no unusual heavy lifting required.

Requirements

Associate’s degree or higher preferred
Experience in talent acquisition and interviewing skills
Proficient in Microsoft Office Products, Scheduling software
Must possess and demonstrate excellent communication skills as well as a positive, professional business image
Competencies shown with health care laws and standards, i.e.: companion caregivers vs. CNA
Ability to plan, organize, prioritize and accurately complete work activities within specific deadlines while managing interruptions
Ability to remain flexible and resilient with ever changing schedules

Nice To Haves

Previous experience in Home Care a PLUS!
Initiative
Strong Work Ethic
Problem Solver
Accountability
Self-Confident
Self-Starter
Attention to Detail
Organizational Skills
Ability to Multi-task
Compassionate
Respectful

Responsibilities

Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.
Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites
Screen applicant calls and provide routine information on open positions
Monitor employer portals at Indeed, Upward, and others
Conduct pre-screen phone interviews and schedule candidate interviews
Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements
Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications
Schedules for weekly orientation for new employees on a once daily basis
Implements the orientation program for new employees with the assistance of nursing staff for hands-on training and skills assessment
Ensure new staff have met all pre-employment requirements including online training, TB tests, drug tests, skills assessment, orientation, and medication management training
Arrange Caregiver Mentorships for new employees
Plan and execute regular caregiver appreciation events
Manages the monthly staff training program by working with nursing staff and outside providers to offer relevant and state mandated training
Maintains staff training logs to ensure each employee meets state requirements for training
Enter and maintain client and caregiver information in the scheduling software
Achieves staffing objectives by recruiting, interviewing and evaluating job candidates
Participate in the on-call/after-hours rotation
Comply with all company policy and procedures
General office duties: answering phone, monitor emails, assist with mail, and other duties as assigned