Care Coordinator

Project Hospitality • New York, NY

44d • $22 - $25 • Onsite

About The Position

The Care Coordinator will provide intensive care coordination activities for members, ensuring they have access to, engage in, and retain needed services as defined in their care plan. These services may include acute medical care, primary medical care, preventative medical care services, home health care, behavioral health services, community social support services, housing, and state and federal entitlements. The role involves advocating for member services, performing home visits, participating in case conferences and trainings, maintaining relationships with service providers, and ensuring accurate and timely documentation.

Requirements

• High School Diploma or GED
• 2 years of care management experience
• Experience working with the homeless populations required
• Experience working with HIV populations required
• Exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues
• Clean valid driver's license required

Nice To Haves

• Bilingual preferred, with good verbal skills in Spanish

Responsibilities

• Provide intensive care coordination activities for members.
• Assure that member has access to, engages in and retains needed services as defined in the member’s care plan. Such services may include: Acute Medical Care, Primary Medical Care, Preventative medical care Services, Home Health Care, Behavioral Health Services, Community Social Support Services, Housing & State and Federal entitlements.
• Advocate for member services by phone and in person as needed.
• Perform home visits and follow-up to monitor services and member status.
• Participate in case conferences and trainings.
• Maintain relationships with service providers.
• Maintain accurate and timely documentation including all documents included in member charts, records and billing activity logs.
• Attend supervision with Program Director as per agency policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED